Bob Books Reviews

Name: Bob Books
Address: 241A Portobello Road, London, City of London
Rating: 4.81

4.8 Rating 8,275 Reviews

98 %

of reviewers recommend Bob Books

Company Reviews

Metrics

Info

4.8

Based on 8,275 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Bob Books:

Turn your photos into top quality books.

Visit Website

Phone:

0203 011 1644

Email:

info@bobbooks.co.uk

Location:

241A Portobello Road,
London
City of London
W11 1LT

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality - website not always easy to follow”

Helpful Report

Posted 4 years ago

“Good quality hardback book.Good customer service”

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Posted 4 years ago

“Easy to use, excellent results, only good not very good because prices could be less.”

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Posted 4 years ago

“Tried different websites/softwares but nothing beat Bob Books. I was able to go into detail, the layout is great and I could make the book almost exactly like I imagined it. The quality was also extremely nice, vibrant colours and sharp images. It's a bit on the expensive side but it's worth it in the long run. My only complaint is that I wanted to do a portrait A5 book, because I mostly take pictures in portrait mode and because I use an iPhone so the resolution of the pictures isn't high enough for A4, and I don't particularly like having multiple images pr. page. The limit on the amount of pages kind of bugged me too, but I imagine that it's got something to do with production complications. I also think it'd be great if one was able to make custom templates(don't think that's an option). But besides that, it's really good. Easy to use, great quality, quick delivery.”

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Posted 4 years ago

“I like the fact that you can work on your home computer and then essentially upload it when you're ready. This may be a feature I missed, but it would be great if you could add new templates yourself rather than relying on the in built ones. I found I had to make some modifications to get the pages looking how I wanted. I also don't think there are enough templates that make use of the lay flat pages - there should be some which cross the central page boundary as this can look really nice when printed. Unfortunately for me I find that trying to load preview mode causes my computer to crash but overall the program works well and is functional. The finished product was also very good - I was very happy with the quality and finish.”

Helpful Report

Posted 4 years ago

“Bob Books are always of a consistently high standard, printed beautifully and packaged well for delivery. My only gripe has been where minor spots of water have caused pages to bond together and then tear the print apart. This has been common in the past as i've met clients in pubs and a drop of water has fallen from a drink; a bit fr”

Helpful Report

Posted 4 years ago

“Firstly I have to say is one of the best programmes I have used to create my albums. I love the way that I can download the programme onto my computer and it automatically links to my photographs! Much easier than uploading them onto the internet based programmes that I have used before. The print and quality of the end product is great, and the service so far has been wonderful. What would make this programme and service better (and blow the competitors out of the market) would be some minor adjustments... 1. Add a tool for leading and kerning (line and letter spacing) 2. Make sure that whole “font/typeface families” can be uploaded. You can use your own typefaces but it appears that if you want to use a whole “typeface family” ie: regular, light, bold, bold italic, light italic etc ... that this cannot be achieve - the programme selects one of the variations for you. Apart from this I absolutely love the programme and product and will endeavour to use it for all me albums. But those adjustments would be a massive help.”

Helpful Report

Posted 4 years ago

“Fairly Easy to use software, although there are a number of things that could be improved. Lots of flexibility on style and quality of books and pictures. We've been delighted with the books, and pictures, we have created but we do opt for some of the higher price options so not cheap. But I have recommended them to a number of folk.”

Helpful Report

Posted 4 years ago

“Good quality photo album and a good turnaround time, I will be ordering again!”

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Posted 4 years ago

“prepping a fourth book to be printed”

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Posted 4 years ago

“Always excellent print quality.”

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Posted 4 years ago

“Bob Books is an excellent photo book creation program and end finished product is a very high standard. I have used it to create a number of books of poems and pictures and have found it excellent. A little limited with how much you can play around with the text so had to more complex text as an image from affinity designer and then it was fine as long as I did not have to scale it once the image was placed in Bob Books otherwise the text would have looked blurred.”

Helpful Report

Posted 5 years ago

“Like the finished book and the software to put it all together worked quite well. It’s always fiddly trying to get margins right but the software tried to help. Shame about delivery as it was dispatched at the end of the timeframe and then there was a weekend and then Parcelforce ‘ran out of time’ two days running and didn’t deliver. I’d forgotten about bank holidays so didn’t have any spare time so my husband had to immediately send them 2 out of 3 off for presents for people before I saw them, one present arrived late due to the delays.”

Helpful Report

Posted 5 years ago

“I find the software easy to use and the help menu (if needed) is excellent. Bob Books software is improving in each update. The standard of printing is also excellent and the packaging for delivery keeps the book safe and protected.”

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Posted 5 years ago

“I love the choice of layouts. The cover and paper quality were far better the pan I expected, although honestly might have preferred to pay less for lower quality. That aside, very happy with the online website for creating the book, the online chat was fast and helpful, and the delivery was also very quick.”

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Posted 5 years ago

“Books were very good. But I specifically wanted the books to go to a different mailing address, which I filled in on the order form but they were still delivered to our address. So the books weren't a surprise.”

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Posted 5 years ago

“Excellent, easy to use. I experienced a couple of small problems but my phone call to the helpline was answered quickly and my questions were fully addressed. Nothing is perfect so having good customer support is essential. I have no reservations about recommending Bob's Books.”

Helpful Report

Posted 5 years ago

“The quality of the finished print is excellent and the software is very flexible and easy to control, once you have spent some time on it.The only thing I find frustrating about Bob Books is that you have to constantly look out for rewards to get a fair price.In fact that is the only reason I am completing this survey-to get a discount.It would be a whole lot simpler if the customer rewards scheme was more generous and simpler.”

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Posted 5 years ago

“Brilliant photo book. Creating the book was an easy process, the delivery was quick and the quality of the finished product is great. I opted for the more expensive paper option and absolutely recommend it. Only not rating 5 stars because sometimes it was slightly frustrating trying to line pictures up perfectly, but it’s a very small grumble.”

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Posted 5 years ago

“Bob books is definitely my favourite photo book provider. I find the software easy to use and very intuitive, the print quality is great and deliver speedy. I noticed some definite software improvements in my last book, and I also like the new Matt lay flat format and greater number of pages.”

Helpful Report

Posted 5 years ago

Bob Books is rated 4.8 based on 8,275 reviews