Bob Books Reviews

Name: Bob Books
Address: 241A Portobello Road, London, City of London
Rating: 4.81

4.8 Rating 8,302 Reviews

98 %

of reviewers recommend Bob Books

Company Reviews

Metrics

Info

4.8

Based on 8,302 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Bob Books:

Turn your photos into top quality books.

Visit Website

Phone:

0203 011 1644

Email:

info@bobbooks.co.uk

Location:

241A Portobello Road,
London
City of London
W11 1LT

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Bob Books 5 star review on 13th May 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Bob Books system is very easy to use, apart from a slightly temperamental text box system. Delivery was astonishingly quick and we are very pleased with our photobook.”

Helpful Report

Posted 6 years ago

“The book was exactly as ordered and arrived in good time. It was good qualty and is a good album. Shame Bobs Books do not do the personal service any more, as then it would have been even better.”

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Posted 6 years ago

“Excellent quality arrived within 10 days.”

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Posted 6 years ago

“Bob Books is great. Used them for many years ... tried a different company with an attractive deal but ended up asking for my money back as their quality and product was nowhere near as good as Bob Books. Definitely recommend and wont be switching again! I did have a problem with the colour being too dark but they sent me instructions on how to remedy this. All good.”

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Posted 6 years ago

“I used Bob Books because Apple stopped doing their books. I downloaded Bob Designer as I found that gave me the ability to put pictures where I wanted them. I sometimes found it frustrating trying to get portrait and landscape pictures on the same page but think on the whole it works well. The finished book was excellent, we are very pleased with it.”

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Posted 6 years ago

“Good tools, good printing options and a good quality book received. My one negative was that customer support were unable to 'review' my book in any way before I placed my order, or even before it was printed. As I don't have a professionally calibrated monitor and it was my first print with this company (and paper type) I ended up with images which were probably a quarter of a stop darker than I would have liked. Not a huge deal, but it would seem like a good option to be able to have someone quickly confirm, or maybe a checkbox "Allow Bobbooks team to adjust exposure for optimal printing"”

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Posted 6 years ago

“Lovely holiday memories, very easy to use the app and album arrived in good condition without too much unnecessary packaging. Thank you.”

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Posted 6 years ago

“Great to use on iPad- just what I wanted. Photos great quality when book was received”

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Posted 6 years ago

“This was the first time I’d used Bob Books to make a calendar and I was very grateful for the support I received”

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Posted 6 years ago

“A very good service and high quality photo book. The app is a bit of a fiddle to use on the phone and it crashes occasionally, however very happy with the end product.”

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Posted 7 years ago

“Great quality photo book. Easy to put together and lots of options to get creative. Only disappointment was some of the printing of darker colours (e.g. navy) didn’t come out so well.”

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Posted 7 years ago

“I have always had a good service from Bob's books. This time I had requested delivery to a neighbour's address as we were going on holiday. 2 days after the confirmed delivery date I received an email saying that to ensure I was 100% satisfied my book was going to be reprinted. When I arrived home, my neighbour had received 2 parcels of my book. They appear to be exactly the same, so I am slightly confused as to why I have got 2 copies.”

Helpful Report

Posted 7 years ago

Dear Fiona, Thank you for submitting a review. I’ve checked with our customer care team and they have confirmed unfortunately, our lab had not received a notification confirming that your book had arrived. As a precaution, the printer’s had issued a reprint in case the original book had not arrived, which is why you received two copies. Kind Regards, Bob Books

Posted 7 years ago

“Very good printing and service”

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Posted 7 years ago

“I'm always very happy with your books. This last time I think tried a new paper, the matte one, and I was not so happy with that one, but i think it did not suite my type of pictures, so, it was okey to have tried it anyways.”

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Posted 7 years ago

“What a lovely process to have a book of some great holiday memories”

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Posted 7 years ago

“I was pleased overall with my most recent books, but just two points - the photos generally were just slightly darker than I expected and on delivery (which took 5 days to arrive after notification so probably not your fault) the packaging was damaged so badly it dented the cover of the book. (This has already been reported and dealt with)”

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Posted 7 years ago

“The designer programme is easy to use, but I do wish it was easier to add titles to photos, and to be able to maximise the size of the photos on each page. The books arrive very quickly and are well packaged.”

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Posted 7 years ago

“Enjoyed doing book,bug on deleted pictures now sorted.Great”

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Posted 7 years ago

“Once you get used to the system, I found constructing my own design layout and format worked well and the end result was totally satisfactory. Many thanks.”

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Posted 7 years ago

“the end product was of excellent quality - received on time with no fuss. software tool was a little clunky - takes getting used to.”

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Posted 7 years ago

Bob Books is rated 4.8 based on 8,302 reviews