Bob Books Reviews

Name: Bob Books
Address: 241A Portobello Road, London, City of London
Rating: 4.81

4.8 Rating 8,302 Reviews

98 %

of reviewers recommend Bob Books

Company Reviews

Metrics

Info

4.8

Based on 8,302 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Bob Books:

Turn your photos into top quality books.

Visit Website

Phone:

0203 011 1644

Email:

info@bobbooks.co.uk

Location:

241A Portobello Road,
London
City of London
W11 1LT

Write Your review

Tell us how Bob Books made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bob Books 5 star review on 13th May 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent final product though not cheap; book is beautifully made with quite thick paper. However, software not always completely intuitive and loading and displaying images for use is a real pain, particularly if a large quantity is required. This slows loading greatly and means only a few are visible at any one time. Equal spacing if not using templates can also be tricky.”

Helpful Report

Posted 7 years ago

“Great quality and good service”

Helpful Report

Posted 7 years ago

“Easy to use app and design options were good. Wish they had the option for matt paper for the photo calendars.”

Helpful Report

Posted 7 years ago

“Good software and quick delivery.”

Helpful Report

Posted 7 years ago

“Great quality calendars but had some problems in that I couldn't save the work in progress on my PC and then when I came to check out some of the "next" buttons were not shown on my screen. Hopefully these software issues can be resolved because the product is superb.”

Helpful Report

Posted 7 years ago

“Love BB - have used them for all my photography projects. The prices are on the high side, so i do make use of the vouchers. Otherwise it would probably become too expensive. However always really happy with final product and love the interface.”

Helpful Report

Posted 7 years ago

“Product is nice and the printing quality is good but took over a week to arrive from receiving an email saying they had been dispatched and would be with me ‘in a few days’. I was really worried so I called customer service and they said they said that email when it goes to a third party courier and that then it’s down to them when it comes. Frustrating as they were a gift....think I waited 2 weeks in all.”

Helpful Report

Posted 7 years ago

“Really great quality book - images and text looks fantastic. Software interface is pretty good and fairly intuitive.”

Helpful Report

Posted 7 years ago

“I ordered a calendar having previously used Apple which were very high quality. Bob Books had far more options then any other app I found. I received the calendars very promptly but they had a faint blue line a couple of inches on from the left of every photo. This was sorted out quickly and painlessly and I received perfect replacements without any fuss. Good job.”

Helpful Report

Posted 7 years ago

“I chose the online method of making my first book and although it was a little clunky, I had a problem which is a major flaw in the online process. If you drag over even 1 too many photos to the topline holding area, the book building program will not allow you to delete or remove that one photo from the top line, worse still it will leave a blank page in the middle of the book. The help team were not really helpful with this and could only offer the solution of starting from scratch and renaming your book. I got round this problem by stretching the adjoining photo across the blank page, fortunately for me the adjoining photo was suitable. I won't be using the online method again.”

Helpful Report

Posted 7 years ago

“The photo book is great quality and made the most of what were not the best quality pictures. The program took a bit of getting used to and had a few things that I never got the hang of. I had a blank page I was not able to put anything on (normal) but when it arrived it had more blank pages than had been seen in the program? Despite this, I'd happily recommend and will buy again.”

Helpful Report

Posted 7 years ago

“Really like Bob Books - simple but powerful user interface and great quality product. Not cheap though.”

Helpful Report

Posted 7 years ago

“I have been using Bob Books for a good few years now. Very reliable. I like the editing package which is downloaded to your computer. It's very flexible. Happy with the quality of the output. A bit pricier than some of its competitors but there are always offers available.”

Helpful Report

Posted 7 years ago

“Great fast service and print quality - wish I could opt to lose the barcode on the back cover. Comes out a little on the dark side print wise”

Helpful Report

Posted 7 years ago

“A versatile program which makes assembling an album easy and fun although sometimes you get better enhancement using Adobe Elements”

Helpful Report

Posted 7 years ago

“Good quality photo books”

Helpful Report

Posted 7 years ago

“Our book arrived on time and was such fantastic quality - truly beautiful! A perfect canvas to show off our incredible wedding photos. The recipient was delighted with it, as were we! We will definitely order from Bob books again :)”

Helpful Report

Posted 7 years ago

“I would say that having the time to learn how to use the Bob Book software was a gift when I could take 3 days off work. It's not eas but once you have mastered the programme it was a joy to see your book coming together. The quality of the book was superb and my girlfriend who received the gift was delighted. I am now planning my next book!”

Helpful Report

Posted 7 years ago

“I ordered an A4 calendar and it arrived on time and nicely printed. The bob designer software is fairly straightforward to use as well. An envelope for the calendar to give it as a gift would have been good. There was also confusion as I paid extra for next day delivery but received an automated email saying that my order would arrive in 5+ days”

Helpful Report

Posted 7 years ago

“I produced a photo book on my iPad. I have produced numerous photo books before but never on an iPad. This made the process convenient and relatively easy. I could have done with one or two more page templates, especially ability to write on a full bleed photo. I use this to introduce a new chapter or day or topic, whilst still having a great photo. One or two things were confusing such as an alert saying I hadn’t completed the front page properly. I had, so I took the risk and the front page was fine. Finally, I don’t seem to be able to store my book, and I seem to have to delete the app before I start on a new book.”

Helpful Report

Posted 7 years ago

Dear William, You do not need to delete the app to start on a new book. If you click on the Bob Books logo at the top, the app will go back to the home screen where you will be able to see the books that you have previously created and where you can make a new book. To create a new book, click on the + that appears on the screen. With regards to the text on images, we purposefully do not have any templated with that option to stop people from accidentally putting text on that could not be read/ not wanted. You could always consider adding text on the original image in a different software. However, we will keep this feedback in mind for our future app developments. If you want to send us an email about the alert that appeared on the front page as we are not sure what the issue is, please do so at info@bobbooks.co.uk Kind Regards, Bob Books

Posted 7 years ago

Bob Books is rated 4.8 based on 8,302 reviews