Bob Books Reviews

Name: Bob Books
Address: 241A Portobello Road, London, City of London
Rating: 4.81

4.8 Rating 8,306 Reviews

98 %

of reviewers recommend Bob Books

Company Reviews

Metrics

Info

4.8

Based on 8,306 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email

About Bob Books:

Turn your photos into top quality books.

Visit Website

Phone:

0203 011 1644

Email:

info@bobbooks.co.uk

Location:

241A Portobello Road,
London
City of London
W11 1LT

Write Your review

Tell us how Bob Books made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bob Books 5 star review on 13th May 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent standard of printing and presentation as usual. Easy to use site.”

Helpful Report

Posted 7 years ago

“In this book the selected photographs came out much darker than they actually were, and than in any previous Bob Books I’ve had. It was disappointing to be honest and I may well try another company next time”

Helpful Report

Posted 7 years ago

Dear Emma, Thank you for taking the time to write a review and I’m sorry that you were disappointed with your order. I’ve checked with our customer care team and they have no record of you getting in touch with us regarding this problem. They did check the files that were received and it seems like the optimisation tool was switched off for all the images in your project. The tool amends the quality of your photos and can lighten them if they are too dark. If you’d like to get in touch regarding this problem, please do so at askbob@bobbooks.co.uk or at 02030111644

Posted 7 years ago

“Excellent quality. Fast service. Delighted with product. Only recommendation is to be able to put a title on the spine of the book.”

Helpful Report

Posted 7 years ago

“Fantastic service and glossy photo looks great 2nd order now and looking forward to next book”

Helpful Report

Posted 7 years ago

“I have used Bob Books many times for clients and also to showcase my own work. To put it simply I have never been disappointed and nor have my clients! Good service and the software is by far the easiest I have used from any of the bookmakers!”

Helpful Report

Posted 7 years ago

“Pretty simple web interface, pricy but the excellent results were worth the money. We ordered two versions of the photo book one for ourselves and one as a gift and both were excellent quality. I am very happy with the experience and will use them again”

Helpful Report

Posted 7 years ago

“My sister was delighted with a surprise book to celebrate her birthday. It was a really easy website to use and great recommendations on layout and text. I also called to discuss which paper i should chose and the gentleman on the telephone was really helpful. Loved that i could save my choices and go back to book without loosing everything, it allowed me to take my time, add additional pages and make sure i was completely happy. I am already planning the next one for a close friend's birthday in December. Many thanks”

Helpful Report

Posted 7 years ago

“I think they're a great way of representing photo's & memories. I find the website generally easy to use although sometimes slow, which is no doubt related to the size of the data. I'd prefer it if it would store all uploaded photos after log off not just those used in the book.”

Helpful Report

Posted 7 years ago

“Always an excellent service.”

Helpful Report

Posted 7 years ago

“This was my first photo book and I struggled to choose between all the different providers. I’m so glad I chose Bob Books. I couldn’t be happier. The quality is fantastic, my photo book is beautiful and I feel very proud of it. I have already started my next book and will definitely be sending it to Bob Books.”

Helpful Report

Posted 7 years ago

“Bobs Books software is so easy to use! So unique and makes a great gift. I prepared a cook book for my friends 40th birthday with personalised recipes and photos. Bobs Books staff were very helpful and delivery was super quick!”

Helpful Report

Posted 7 years ago

“I’ve used Bob Books on many occasions and have always had excellent service. The one time when there was a problem with the final product, they were immediately helpful and sent a replacement. I am constantly amazed that my photos turn out to be so superb!”

Helpful Report

Posted 7 years ago

“Very straightforward to use and superb quality product.”

Helpful Report

Posted 7 years ago

“After research on the internet I chose Bob Books, mainly because of their ability to print the large portrait classic hardback book. Since then I have had several different books printed and rate Bob Books very highly for their output and the easy to use software programme. On the few occasions I have called for advice, I have had excellent support and in all I rate the company as Very Good.”

Helpful Report

Posted 7 years ago

“Good quality hardback book.Good customer service”

Helpful Report

Posted 7 years ago

“Easy to use, excellent results, only good not very good because prices could be less.”

Helpful Report

Posted 7 years ago

“Tried different websites/softwares but nothing beat Bob Books. I was able to go into detail, the layout is great and I could make the book almost exactly like I imagined it. The quality was also extremely nice, vibrant colours and sharp images. It's a bit on the expensive side but it's worth it in the long run. My only complaint is that I wanted to do a portrait A5 book, because I mostly take pictures in portrait mode and because I use an iPhone so the resolution of the pictures isn't high enough for A4, and I don't particularly like having multiple images pr. page. The limit on the amount of pages kind of bugged me too, but I imagine that it's got something to do with production complications. I also think it'd be great if one was able to make custom templates(don't think that's an option). But besides that, it's really good. Easy to use, great quality, quick delivery.”

Helpful Report

Posted 7 years ago

“Excellent and flexible way to create a top quality photo book. Easy layout and fast turn-around. Ofcourse the book is only as good as your pictures but if you carefully follow the instructions you will be fine.”

Helpful Report

Posted 7 years ago

“Very poor and unclear user interface on the website meant I had to call for advice on how to duplicate an online project in order to make adjustments to it. The advice given was wrong and resulted in me being sent two copies of the same book, rather than single copies of two separate books.”

Helpful Report

Posted 7 years ago

“I like the fact that you can work on your home computer and then essentially upload it when you're ready. This may be a feature I missed, but it would be great if you could add new templates yourself rather than relying on the in built ones. I found I had to make some modifications to get the pages looking how I wanted. I also don't think there are enough templates that make use of the lay flat pages - there should be some which cross the central page boundary as this can look really nice when printed. Unfortunately for me I find that trying to load preview mode causes my computer to crash but overall the program works well and is functional. The finished product was also very good - I was very happy with the quality and finish.”

Helpful Report

Posted 7 years ago

Bob Books is rated 4.8 based on 8,306 reviews