Bob Books Reviews

Name: Bob Books
Address: 241A Portobello Road, London, City of London
Rating: 4.81

4.8 Rating 8,299 Reviews

98 %

of reviewers recommend Bob Books

Company Reviews

Metrics

Info

4.8

Based on 8,299 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Bob Books:

Turn your photos into top quality books.

Visit Website

Phone:

0203 011 1644

Email:

info@bobbooks.co.uk

Location:

241A Portobello Road,
London
City of London
W11 1LT

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Bob Books 5 star review on 13th May 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent level of service. Have had a good number of photobooks produced by Bob Books and have been consistently impressed by the ease of production and the quality of the final artwork. This last time there was a slight imperfection on the corner of the book cover - I cannot speak too highly of the customer service I received when I rang the helpdesk. The reproduction of my order was handled in a most professional way and a reprint turned around in a matter of days, whilst at all times I was kept informed of progress - exemplary”

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Posted 7 years ago

“Ordered two calendars. As usual photos turned out well and were printed on quality paper.”

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Posted 7 years ago

“Once you've planned your images the creation of the book is fairly easy. The finished books are good and impress the oldies. The guy on the helpline was very helpful - sorted out the issue I was having submitting the final artwork.”

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Posted 7 years ago

“Good quality”

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Posted 7 years ago

“The quality of my photo books was outstanding. I ordered a couple of wedding photo books and everyone loved the style.”

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Posted 7 years ago

“I'm happy with the quality of the images. I like the customer service availability.”

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Posted 7 years ago

“The two prints arrived promptly and well packaged. The quality of both prints was to Bob Books normal high standard, the colours of the colour print are a good match to my monitor colours.”

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Posted 7 years ago

“Easy to use,brilliant quality, fast delivery,what more could you want”

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Posted 7 years ago

“Delighted with the quality of photo, mounting and frame and book.”

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Posted 7 years ago

“I have just received my holiday album from Bob Books and I'm absolutely delighted with it. Really high quality with a lovely finish. My only disappointment was that even though I ordered express delivery it took over 3 weeks to be delivered. It was over Christmas I suppose. Bob Books very kindly offered to send me another one as I thought it had been lost, but luckily it arrived before that was needed. Will definitely order from them again.”

Helpful Report

Posted 7 years ago

Dear Sheila, Thanks so much for taking the time to write a review. We are delighted to hear that you are happy with with your book. I have had a look into your account and can see that the order was shipped out 3 working days after you ordered (21st of December). Unfortunately, international deliveries can be unpredictable, but it does seem that the Christmas break has added an extra few weeks onto the normal delivery time I would expect. Apologies for this. Kind regards, Bob Books

Posted 6 years ago

“I have used Bob Books for years. It's great that you can work on your project offline at your own pace before uploading it for printing. The products are always high quality and delivery is fast.”

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Posted 7 years ago

“I ordered a large landscape layflat photobook to display my holiday photos and was delighted with the extremely fast service (especially as it was mid December!). The quality of the book was excellent & will be a treasured memory in years to come”

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Posted 7 years ago

“Amazing quality! I chose to make our own wedding photo book using the double page spread luxury photo paper and what amazing result. Everyone was so impressed. Easy software to use and quickly delivery. I plan to order another book and prints.”

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Posted 7 years ago

“I’ve used Bob Books from nearly ten years now and I’m very satisfied ! The software is easy to use, and allows a lot of possibilities for the photobooks”

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Posted 7 years ago

“The site was easy to navigate. The quality of the photos was very good despite most of them being over 30years old and having to scan them to upload. Lots of choice of books, backs and inner pages as well as background colours and frames. Staff were really helpful regarding my queries. Delivered as promised despite it being so close to the Christmas deadline. Thanks, l was able to create a great and much appreciated gift.”

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Posted 7 years ago

“I have used Bob Books for my photo books for many years because of their consistent product quality and service. The classic photo book remains, in my opinion, the benchmark for the industry, whilst the photographic paper options and lay flat binding are great for special trips.”

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Posted 7 years ago

“Ordered my first calendar and book from Bob books, very impressed quality of the prints and paper is superb! I was concerned about blowing up a few pictures to large but they came out perfectly, Looking forward to ordering some more books!”

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Posted 7 years ago

“Great product, Great support! The book I order was lovely quality, very happy with it. Bought a slightly smaller size than I had wanted - semi confusing dropdown list in the application, but Bobs Books, took it back and refunded me with no issue - so I can reorder the larger version (plus some more books as I liked them so much).”

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Posted 7 years ago

“The quality of the book is very good. But the overall final price (based on what was delivered) was excessive.”

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Posted 7 years ago

Hello, Thank you for taking the time to write a review. We are careful not to overcharge customers but our prices are competitive considering the products that we offer. Our photographic papers are better quality that other photo books companies which is why we may seem slightly more expensive than them. Please do sign up to our newsletter to receive news about offers and discounts that you can use on future orders. If you have any questions regarding the quality and price of our products please do not hesitate to get in touch with our customer care team at askbob@bobbooks.co.uk or at 0203 011 1644

Posted 6 years ago

“This is an excellent company. I use them regularly on a professional basis and find the service and qualityoutstanding. Any queries are dealt with quickly and in in a friendly manner . A+++++”

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Posted 7 years ago

Bob Books is rated 4.8 based on 8,299 reviews