Bob Books Reviews

Name: Bob Books
Address: 241A Portobello Road, London, City of London
Rating: 4.81

4.8 Rating 8,312 Reviews

98 %

of reviewers recommend Bob Books

Company Reviews

Metrics

Info

4.8

Based on 8,312 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Email

About Bob Books:

Turn your photos into top quality books.

Visit Website

Phone:

0203 011 1644

Email:

info@bobbooks.co.uk

Location:

241A Portobello Road,
London
City of London
W11 1LT

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Bob Books 5 star review on 13th May 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I needed help with uploading photos which seems to change each time I do it but did not find the help call helpful at all and in fact it ended without helping me at all. In spite of difficulties I can't find a better way to make photo books so will keep using Bob Books.”

Helpful Report

Posted 10 years ago

Hello Pennie, I am so sorry to hear that you did not receive sufficient help with your query. If you could please provide more information about your experience with our customer care team we will look into this to ensure it does not happen again. If you still require advice on uploading your photos please let me know the issues you have had and I will be happy to provide further assistance. Once again I apologise for the frustration you have experienced and look forward to hearing from you. Kind regards, Bob Books

Posted 10 years ago

“Photo books always look impressive. Slight problem this time in that the photos did not look quite as good as on the screen. Raised with Customer Service who said that auto optimisation was not set on each photo, but offered to reprint it free after I changed the settings. Second attempt looked very good. However it looks like the program does not default to auto optimisation for photos this has to be done per photo or in the master settings, and the picture on screen does not look any different whether the optimisation is on or off. But customer service excellent thanks for reprinting it.”

Helpful Report

Posted 10 years ago

“Print quality is the very best I have seen and on extremely high quality paper. Delivery is always quicker than I would think possible, All in all, very highly recommended.”

Helpful Report

Posted 10 years ago

“I recently completed my fourteenth A4 or larger Bob book (have also done a few smaller ones), and have at least another five in the pipeline. This latest one was 'Venice'. As usual, the overall quality, finish and colour rendering were excellent, and the print quality was good, but a little dark in places. I chose the expensive gloss finish; I have used this a few times before, and had some small issues with dark areas then. I have also used the 'Classic' paper, the matte finish and the 'lay-flat' photographic paper. I now think that, while all the results are good, the Classic and the lay-flat give the best over-all results. From now on, I will use lay-flat where pages are not an issue, and Classic where I want as many pages as possible. In any case, I have always found Bob Books great people to work with, courteous, helpful and responsive, and will continue to use the Bob Books application for my albums and calendars (which have also always been first class!). We now regard the post-holiday 'Bob Book' as the best souvenir!”

Helpful Report

Posted 10 years ago

“Once again Bob books has provided a fast excellent service. I really can rely on them for great quality at resonable prices! I am very happy with their service and would recommend to anyone interested in creating photo books!”

Helpful Report

Posted 10 years ago

“I now turn our every holiday adventure into a book using Bob's Books, which is easy to use, has lots of layout options and a very quick turnaround so that we soon have a lovely record of out trip in a format which is easy to show to family and friends. For two recent family weddings I opted for the glossy, heavy page format which looked very classy and filled the long gap between the weddings and sight of the official album.”

Helpful Report

Posted 10 years ago

“the software is easy and fun to use with plenty of design and layout options. Delivery was within the estimated time frame and the final product, a large square album lay-flat binding, was of top notch quality, Excellent value for money, I will be using again soon and recommending it to others.”

Helpful Report

Posted 10 years ago

“Latest software very good and an improvement. Quick, efficient service with an excellent finished product.”

Helpful Report

Posted 10 years ago

“I have now used Bobs Books five times, excellent service and results - will continue to use the service.”

Helpful Report

Posted 10 years ago

“Bob Books is a first class product with easy to use software, helpful support and most important quality results. Print quality is excellent with sharp accurate colours and contrast. If your monitor is properly profiled the Bob Book pictures will accurately match your expectations. The only downside is that the books are costly and reductions for quantity very modest.”

Helpful Report

Posted 10 years ago

“I've been using Bob books since 2008 for various holiday books, year books and art books. the quality is excellent, and it is easy to use. If there is something I haven't been able to work out, the team helps quickly.”

Helpful Report

Posted 10 years ago

“our project was a photobook of a holiday to Burma. The service was excellent and the composition tool was very efficient and effective. the final product exceeded our expectations and was a accurate reflection pf a truly memorable holiday.”

Helpful Report

Posted 10 years ago

“Really good quality hardback photo books and often deals to be had. Quick delivery”

Helpful Report

Posted 10 years ago

“Most years the calendars are excellent - this time awful. After receiving them I ordered one again as I thought there must be a mistake in production? No - that came along badly produced as well. Too dark, bad quality etc.”

Helpful Report

Posted 10 years ago

Hello Lynn, Thank you for taking the time to send us your feedback. I am so sorry that you have been disappointed with the quality of the calendars you received from us. Can I ask if you contacted our customer care team when you placed the re-order? We would be happy to look into this further for you and work with you to re-print your calendar to your satisfaction or refund the order if you wish to return it. If you could send a photo of the calendar you received and a copy of one of the images you have used, so we can compare this and let you know if you need to make any adjustments on your side. Once again I apologise for the issue you have experienced and look forward to hearing from you. Kind regards, Bob Books

Posted 10 years ago

“Great system, latest iteration of the editor even better. Really easy to load images and layout pages and see which images you've used. Already recommended it to a friend who did a book for their daughter's 16th and she was overjoyed.”

Helpful Report

Posted 10 years ago

“Have used Bob Books many times & have always been delighted.”

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Posted 10 years ago

“High quality product with excellent, supportive customer care. Any problems I have had have been promptly and effectively resolved. Working off-line is a huge advantage, especially in areas with slow upload speeds. I appreciate the software remaining intelligible and user-friendly when you do updates. The versatilty in layout and effects is a major factor in my choice of Bobbooks over the competitors, and the regular offers of 20% off make a big difference (especially as I am often offered 80% off by Photobox!). Several friends have started producing your books, having seen some of mine. You are on a roll. Please keep up your competitive edge!”

Helpful Report

Posted 10 years ago

“Excellent editing software. Excellent colour printing and binding. B&W printing could do with 'tweeking' perhaps ?”

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Posted 10 years ago

“I used bobbooks to create a family photo album as a present. The printed book was beautiful- all the photos came out wonderfully. The book creater was intuitive and easy to use. I was very happy with everything overall. Will use again!”

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Posted 10 years ago

“Excellent results, I use Bob books for my hobby of local history photographs going back over 100 years so some of the photos are old they still stand out whenever I have had a book printed in colour or black and white.”

Helpful Report

Posted 10 years ago

Bob Books is rated 4.8 based on 8,312 reviews