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Blossoming Gifts Reviews

4.6 Rating 4,198 Reviews
92 %
of reviewers recommend Blossoming Gifts
4.6
Based on 4,198 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email
The joy of receiving a Blossoming Gift!
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Email:

support@blossominggifts.com

Location:

Ecomnova Limited, Floor 3, 6-8 Bonhill Street
London
EC2A 4BX

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“This was the first time I'd ordered flowers online, I didn't actually see the flowers but the recipient was very happy with them! Delivery was on the day I specified, although I'm not totally sure how they were delivered. I thought they'd be delivered just wrapped as a bunch but apparently they arrived in a sealed box. Either way, apparently they were lovely!”
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Posted 10 years ago
“Delivered on time, lovely flowers and extras, excellent value for money”
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Posted 10 years ago
“My flowers did not arrive on the day they were meant too even though i had paid for specific date delivery. As it was my mums 70th birthday I had to buy flowers and deliver them myself. I have been promised a refund but I haven't had that either!!! Extremely poor service”
Helpful Report
Posted 10 years ago
Dear Dawn Thank you for you feedback. We are deeply sorry that the flowers you received did not come on the date you requested especially for such an important occasion. I can see the refund has been processed, please allow time for the bank to make the funds available to you. Once again we do apologise for the inconvenience we have caused. Thanks
Posted 10 years ago
“Hi, I was very disappointed with the packaging of the flowers they arrived in a box, I thought they would have come as a hand tied bouquet, the roses were cut down to fit into the box. They died after 3 days. I will not be ordering through you again. Andrew Williams”
Helpful Report
Posted 10 years ago
Dear Andrew We're sorry your flowers didn't come as expected. We offer a 7 day freshness guarantee. A member of our customer service team will contact regarding the service you have received. Thanks Blossoming Gifts
Posted 10 years ago
“Excellent service ordered two baby bouquets one with teddy and chocolates the other with chocolate cake and teddy, both were well received and loved”
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Posted 10 years ago
“A truly beautiful arrangement, my Mum was thrilled. Xxx”
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Posted 10 years ago
“I haven't receive exactly the same flower that i have ordered.”
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Posted 10 years ago
Dear Mohammed Thank you very much for your feedback, if you would like to contact our customer service team to identify what the disappoint is we would be more than happy to help Thanks Blossoming Gifts
Posted 10 years ago
“Ordered flowers for my grandmothers 89th birthday. Special Sunday delivery, told her to expect a delivery that day. You were unsuccessful in delivering. I called your courier DPD, they told me they had been put on the wrong trailer, then had the nerve to send me an email saying I had changed the delivery date. I sent you feedback online but to date, no response. So unfortunately from me, very disappointing. Will not be using again. Poor Customer experience end to end.”
Helpful Report
Posted 10 years ago
Dear Arran We are very sorry that the flowers you ordered were not delivered on the correct date, especially on such a special occasion as your grandmothers 89th birthday. I can see that you are in touch with our customer service team who will help achieve a resolution. We will pass your feedback on to our delivery providers as customer service is a key part of our service and we've clearly not fulfilled your expectations which we once again sincerely apologise for. Thanks Blossoming Gifts
Posted 10 years ago
“Awful! I've written to complain asking for someone to contact me. NOTHING! I've never had such poor service ever”
Helpful Report
Posted 10 years ago
Dear Pauline Thank you for your feedback, we do deeply apologise for the experience you have had with our customer service. I can see the issue has been now resolved but wanted to extend our apologies and note that your feedback is invaluable to improving our service. Thanks Blossoming Gifts
Posted 10 years ago
“My friend was thrilled to bits with the flowers they arrived very fresh and on the right day excellent service. Thanks.”
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Posted 10 years ago
“Thank you for the lovely flowers and chocolates. Perfect gift.”
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Posted 10 years ago
“I'm still waiting for a reply to two e mails answering why you've charged me twice ?”
Helpful Report
Posted 10 years ago
Dear Mitchell, Thank you for contact us, I can see come communication between you and our customer service team. We sincerely apologise that the service you have experienced is not what you would expect. A member of our Head Office will be in touch with you shortly to resolve your issue. Thanks Blossoming Gifts
Posted 10 years ago
“I ordered the package of rosebush, wine, chocolates and balloon on a Saturday night Aussie time for a Sunday delivery in London. I was thrilled that the delivery was made in the morning London time, that I was told by email every step of the process, even within an hour of delivery time so I could make sure the birthday person was home. The package looked exactly as depicted. I think I paid around 48 pound and I think it was worth every pence. (Aussie keyboard so no symbol for pound). I will definitely use this service again.”
Helpful Report
Posted 10 years ago
“Took longer to arrive than stated. No response to email that was sent. Lily's were different than described on web photo”
Helpful Report
Posted 10 years ago
Dear Sharon, I'm sorry that the flowers took longer than you had wished for, we always value your feedback and will look at our delivery services in future. A member of the customer service team will be touch in relation to the the differences you have experienced in the Lilies you received compared to the description/web photo. Thanks Blossoming Gifts
Posted 10 years ago
“The flowers came out amazing exceeded my expectations by far beautiful !!! Will recommend”
Helpful Report
Posted 10 years ago
“Quick ordering and using TheGivingMachine meant a fantastic 19.55% given to my charity. Flowers were in excellent condition, well packed and delivered on time. The only downside is that not all flowers came out as fully as I had hoped to make it look like it was more 'full' in relation to the picture. However more upsides than down so will look to use the service again.”
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Posted 10 years ago
“Very impressed, value for money, quick delivery and lovely product. Would definately shop again”
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Posted 10 years ago
“This was my second purchase from Blossoming Gifts and once again I was delighted with not only the beautiful plant but also the excellent service and quick delivery, excellent value for money.”
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Posted 10 years ago
“Flowers arrived within a couple of days, the surrounding foliage wilted within a couple of days but the lilies themselves were stunning. Such a bargain price too. Will be using again.”
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Posted 10 years ago
“Sadly the flowers that arrived for a special birthday were very poor, compared to those I have had sent from other companies. There were not many flowers and they mostly died within 48 hours. I would not have contacted about this due to time constraints, but since you emailed for an opinion I have let you know.”
Helpful Report
Posted 10 years ago
Blossoming Gifts is rated 4.6 based on 4,198 reviews