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Blossoming Gifts Reviews

4.6 Rating 3,776 Reviews

91 %

of reviewers recommend Blossoming Gifts

Company Reviews

Product Reviews

4.6

Based on 3,776 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Blossoming Gifts Review The joy of receiving a Blossoming Gift!

Visit Website

Email:

support@blossominggifts.com

Location:

Ecomnova Limited, Floor 3, 6-8 Bonhill Street
London
EC2A 4BX

Blossoming Gifts 5 star review on 15th March 2024

Mrs Helen Stubbs

Blossoming Gifts 5 star review on 18th July 2023

Miss Stephanie Wood

Blossoming Gifts 5 star review on 19th June 2023

Blossoming Gifts 5 star review on 30th May 2023

Blossoming Gifts 5 star review on 30th May 2023

Blossoming Gifts 5 star review on 25th April 2023

Blossoming Gifts 5 star review on 25th March 2023

Ms Tracy Browne

87

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Will not be back. Appalling service, no replies to emails. Paid for large got a small bouquet, emailed to explain wrong item delivered and had no response in over 10 days. Sent reminder emails, nothing still. To top that all off the roses died after only 3 days, the rest lasted only 6 days. These were supposed to be special for my wife on our anniversary and they were anything but. Appalled”

Posted 8 years ago

“Awful experience. Got the order completely wrong, sent not only wrong flowers but incorrect number! Spent hours trying to get through on the phone, nobody bothers to reply to emails. Overall very poor service and will not be using ever again.”

Posted 8 years ago

“Ordered a Valentine bouquet from Living Social. Paid the delivery charge to Blossoming gifts after requesting delivery date of 13/2. The flowers weren't delivered either the 13 or 14/2. Contacted Blossoming gifts via messaging on Face Book and Hannah was fantastic and explained that there was a problem with the delivery. This understandably caused upset at home with the recipient feeling that the occasion had been forgotten.”

Posted 8 years ago

“Shocking service. Ordered a bouquet for my mum 2 weeks ago. They arrived half dead. I immediately emailed and received nothing in return, so I emailed again and finally got a reply after 2 weeks to ask for photos. I sent these 4 days ago and have heard nothing. Will never use them again.”

Posted 8 years ago

“Poor quality and packaging. Flowers dead after 5 days”

Posted 8 years ago

“Many dead heads upon arrival, many missing heads that had been cut off already. Didn't look very nice and were given as a present. Did not make for a nice gift at all. Very disappointed.”

Posted 8 years ago

“I wrote 2 emails of complaint and got no response. I paid £3 extra for them to be delivered the next day and they weren't delivered for 4 days. Not impressed at all and won't be using this website again for delivering flowers”

Posted 8 years ago

“The size of the bouquet was extremely disappointing. Especially as I asked for a large order. The flowers arrived in a box with no water (2days after dispatched) I was astounded to find that the flowers, chocolates and teddy bear was in one small box. Before I opened the box I even questioned the postman where the bouquet was. Extremely disappointed. I would have got a much larger,cheaper bunch from the local supermarket.”

Posted 8 years ago

“Ordered the lily & daisy bouquet for my sisters birthday on 31/12 They arrived looking half dead and we're all dead by the 2/1. I tried phoning blossoming gifts on 2/1 no answer on either number. I tried emailing them via their message page on the website kept saying unable to send at this time try later! I did many times to no avail. I would never buy from this company again and my advice would be to avoid at all costs!”

Posted 8 years ago

Dear Kay We are sorry that you and your sister have had a bad experience with our service. We will investigate what has happened and contact you once we understand how we failed you. Thanks Blossoming Gifts

Posted 8 years ago

“The delivery date was missed (it was meant to be 23 or 24 December but it was 27th December). There was no communication to say you would not deliver on the day. When I sent an email asking for an update, no one replied and still has not (7/1/16). Overall - terrible service and I will not be using again.”

Posted 8 years ago

Dear Hayley We are very sorry that you have experienced two poor experiences, one for the delivery and one for the lack of communication you have received. We will investigate the order and be in touch once we understand what has happened Thanks Blossoming Gifts

Posted 8 years ago

“I ordered a bunch of flowers for my wife for Christmas as a early Christmas present and I not only did i get the wrong bunch of flowers they died after 3 days. Thanks for a dissapointing and awful start to the Christmas period. Yours faithfully a obviously happy customer :|”

Posted 8 years ago

“I ordered flowers for my mum's 60th Birthday, she is disabled and doesn't get out much and she stayed in, all day on her birthday and they didn't come till the next day!!!!”

Posted 8 years ago

Dear Charlie We are sorry that the flowers you ordered didn't arrive as expected especially on such as important day as a 60th Birthday. A member of our customer service will be touch with you. Thanks Blossoming Gifts

Posted 8 years ago

“My flowers did not arrive on the day they were meant too even though i had paid for specific date delivery. As it was my mums 70th birthday I had to buy flowers and deliver them myself. I have been promised a refund but I haven't had that either!!! Extremely poor service”

Posted 8 years ago

Dear Dawn Thank you for you feedback. We are deeply sorry that the flowers you received did not come on the date you requested especially for such an important occasion. I can see the refund has been processed, please allow time for the bank to make the funds available to you. Once again we do apologise for the inconvenience we have caused. Thanks

Posted 8 years ago

“Hi, I was very disappointed with the packaging of the flowers they arrived in a box, I thought they would have come as a hand tied bouquet, the roses were cut down to fit into the box. They died after 3 days. I will not be ordering through you again. Andrew Williams”

Posted 8 years ago

Dear Andrew We're sorry your flowers didn't come as expected. We offer a 7 day freshness guarantee. A member of our customer service team will contact regarding the service you have received. Thanks Blossoming Gifts

Posted 8 years ago

“Ordered flowers for my grandmothers 89th birthday. Special Sunday delivery, told her to expect a delivery that day. You were unsuccessful in delivering. I called your courier DPD, they told me they had been put on the wrong trailer, then had the nerve to send me an email saying I had changed the delivery date. I sent you feedback online but to date, no response. So unfortunately from me, very disappointing. Will not be using again. Poor Customer experience end to end.”

Posted 8 years ago

Dear Arran We are very sorry that the flowers you ordered were not delivered on the correct date, especially on such a special occasion as your grandmothers 89th birthday. I can see that you are in touch with our customer service team who will help achieve a resolution. We will pass your feedback on to our delivery providers as customer service is a key part of our service and we've clearly not fulfilled your expectations which we once again sincerely apologise for. Thanks Blossoming Gifts

Posted 8 years ago

“Awful! I've written to complain asking for someone to contact me. NOTHING! I've never had such poor service ever”

Posted 8 years ago

Dear Pauline Thank you for your feedback, we do deeply apologise for the experience you have had with our customer service. I can see the issue has been now resolved but wanted to extend our apologies and note that your feedback is invaluable to improving our service. Thanks Blossoming Gifts

Posted 8 years ago

“I'm still waiting for a reply to two e mails answering why you've charged me twice ?”

Posted 8 years ago

Dear Mitchell, Thank you for contact us, I can see come communication between you and our customer service team. We sincerely apologise that the service you have experienced is not what you would expect. A member of our Head Office will be in touch with you shortly to resolve your issue. Thanks Blossoming Gifts

Posted 8 years ago

“Was really disappointed with the bouquet I purchased from yourselves. When the bouquet arrived most of the greenery was dying ... The flowers were losing their petals and they had a strange smell certainly not one you'd expect from flowers. They did not resemble the bouquet you advertise and I certainly would not have purchased these had I known the condition they'd be in when delivered. These were a gift for someone special and I was very embarrassed when shown pictures of them. I certainly will not be using you again and will discourage others to do the same.”

Posted 8 years ago

“Not a quick service and when the package arrived the flowers were fully open and drooping. Not the effect I wanted to welcome my first grandchild. Not impressed at all.”

Posted 8 years ago

Dear Sarah, Were sorry that the flowers are not what you expected. We offer a 7 Days Freshness Guarantee. If you can take a photo of the bouquet and send it to support@blossominggifts.com and we'll be touch to aid you in anyway we can. Thanks Blossoming Gifts

Posted 8 years ago

“Flowers never turned up, have written a complaint email and had no reponce, was very annoyed as flowers and ballon etc were intended for my mothers birthday who I don't see as work abroad!!! Won't be using again and would appreciate a response regarding a refund”

Posted 8 years ago

Hi Jon I sorry that your mother didn't receive her intended gift, A member of our customer service team has received your correspondence and will be in touch with a resolution shortly. Thanks Blossoming Gifts

Posted 8 years ago

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Blossoming Gifts is rated 4.6 based on 3,776 reviews