Bloom & Wild Reviews

Name: Bloom & Wild
Address: Bloom & Wild, Unit V203, 1 - 45 Durham Street, Bloom & Wild, Unit V203, 1 - 45 Durham Street, London Borough of Lambeth
Rating: 4.85

4.9 Rating 86,553 Reviews

97 %

of reviewers recommend Bloom & Wild

Company Reviews

Metrics

Info

4.9

Based on 86,553 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Bloom & Wild Review Amazing flowers from Bloom & Wild

About Bloom & Wild:

Hi, we’re Bloom & Wild. We don’t just send flowers. We help you care wildly.

As the UK’s most-loved online florist, caring wildly is at the heart of our business. And it’s in the soul of our people. Caring wildly is celebrating the little things we all do for each other every day. Not just on the big occasions. It’s being there for the highs. Stepping up for the lows. Or finding silly ways to make someone smile. After all, unexpected flowers really are the best kind.

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Bloom & Wild 5 star review on 17th July 2025

5204

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very poor some had. No flowers on stems. Some broken stems.will let my grandaughter know. Will not order again”

Helpful Report

Posted 4 years ago

Oh no, I'm so sorry to hear that, Mrs J. This is certainly not the experience we wanted for you. Could you please send us an email with the reference 1410947 to support@bloomandwild.com, and we can investigate this further, and put it right? Warmest, Sol

Posted 4 years ago

“A gift from a nephew who would be upset to know this. They arrived damp, the card had plant food spilled over it. A Lilly had broken stem The daisies were dry and withered, as was the foliage, even 24 hrs later after following instructions the bunch was very poor. Looks completely unlike website image. Very disappointed and not like previous bunches I have bought.”

Helpful Report

Posted 4 years ago

Oh no, I'm so sorry to hear that. This is certainly not the experience we wanted for you for Mother's day. Could you please send us an email with the reference 1410833 to support@bloomandwild.com, and we can investigate this further, and put it right? Warmest, Sol

Posted 4 years ago

“Twice now I have received the letter box flowers. Both times, some of the flowers were dead. Not on life support, needing, flower food, time and water...DEAD. The others never flowered. We are told on the website and on the accompanying leaflet, put the droopy flowers in water and they will spring to life. No. Also, there were very few flowers, but lots of cheap greenery. Would NOT recommend.”

Helpful Report

Posted 4 years ago

Thank you for your feedback, we are sorry to hear that on both occasions your flowers were not up to standards. We'd love to put this right for you, if you could get in touch with your order ID via support@bloomandwild.com.

Posted 4 years ago

“Absolutely rotten flowers, no bloom on both sets I ordered for Mother’s Day. Very poor quality flowers. Very very disappointed and will NOT USE YOU AGAIN!!!!!!”

Helpful Report

Posted 4 years ago

Oh no, I'm so sorry to hear that. This is certainly not the experience we wanted for you for Mother's day. Could you please send us an email with the reference 1407711 to support@bloomandwild.com, and we can investigate this further, and put it right? Warmest, Sol

Posted 4 years ago

“Received flowers for mothers day yesterday. Looked wilted on delivery - by this morning 5 of the 8 roses are completely dead. Other 3 roses not looking good, only the 3 tulips (bulbs still attached) seem alive. Looking on the website this bunch 'The Caroline' cost £38!!!!”

Helpful Report

Posted 4 years ago

Oh no, I'm so sorry to hear that, Annette. This is certainly not the experience we wanted for you. Could you please send us an email with the reference 1406585 to support@bloomandwild.com, and we can investigate this further, and put it right? Warmest, Sol

Posted 4 years ago

“Absolutely dreadful! Code 121981702. Dead wild daisies that looked like they had been picked in a field with some wilting, dried up green foliage. Box was wet, the card was wet and so was the flower food. Abysmal!!!!!”

Helpful Report

Posted 4 years ago

Thanks for your review Beverley, I'm really sorry to hear this, please do let us know your email on support@bloomandwild.com so we can put this right for you (we don't want to email the sender without your permission).

Posted 4 years ago

“I have received a Mother’s Day gift delivered today from my son whom I have not seen for last six months due to lockdown. I am so disappointed and underwhelmed. To start with one side of the box was damaged and when I opened the box some of the flowers were already snapped. When the net come off the flowers I was so sad to see they have already wilted and weathered. I am so sad at this day and age our children who can’t visit are sending gifts and to received them is sad state is very unacceptable. I have the pictures to proof this if you could send me an email address . Thank you”

Helpful Report

Posted 4 years ago

Oh no, I'm so sorry to hear that, Revy. This is certainly not the experience we wanted for you on Mother's Day. Could you please send us an email with the reference 1405380 to support@bloomandwild.com, and we can investigate this further, and put it right? Warmest, Sol

Posted 4 years ago

“Just received the box and I have to say this is the worst state that I have ever seen the flowers arrive and we have had quite a few deliveries. 1. The box was wet so the food was all soggy 2. Some of the flowers were snapped off 3. Some of the flowers were so wilted they looked dead. If fact the whole box looked so underwhelming that my partner was very disappointed on opening her gift. It looks and feels very cheap and underwhelming. I have used your company a lot during lockdown and have previously given you 10/10. I very much hope that the recipients had a better experience than my partner and were not just to polite to mention their disappointment! I give this experience a 4/10 and has made me reevaluate using Bloom & Wild again. One very disappointed and let down customer.”

Helpful Report

Posted 4 years ago

Oh no, I'm so sorry to hear this. This is certainly not the experience we wanted for you on Mother's Day. Could you please send us an email with the reference 1404862 to support@bloomandwild.com, and we can investigate this further, and put it right? Warmest, Sol

Posted 4 years ago

“I’ve had lots of success and beautiful flowers from you in the past but the ones I received today from my daughter for Mother’s Day were extremely disappointing, the box was damaged the foliage brown and three flower heads broken and the rest were of poor quality also the bar of chocolate inside the box was wet so went in the bin. I really don’t want to leave a negative review but there is no way this bouquet was worth £41”

Helpful Report

Posted 4 years ago

I'm so sorry Jill, that's definitely not right. Can you pop us an email to support@bloomandwild.com and we can put this right (reference 1404095)

Posted 4 years ago

“the flowers arrived limp and half dead, beyond saving. many were crushed and leaves were half ripped off. even if they had been in good condition, they are not worth the money and you can get exactly the same for £2.99 from a petrol station.”

Helpful Report

Posted 4 years ago

Thanks for your review Julie, I"m really sorry to hear this. Is it possible to pop an email to support@bloomandwild.com referencing 1402875 with your delivery address and we can put this right?

Posted 4 years ago

“I've just had a bunch of b&w flowers delivered. The box had been opened, no message, flower food or care instructions inside and the flowers are damaged. Fungus on the leaves, snapped stems and damaged petals. I thought b&w were better than this. I've just rung to complain and was told that someone will call me back in the next 3 days. When I asked to speak to the manager, I've been told they will call me sometime today. Very very poor service and even worse after sales. Shame on you b&w.”

Helpful Report

Posted 4 years ago

Thank you for your review, I'm incredibly sorry to hear this, that definitely doesn't sound right. Is it possible to pop an email to support@bloomandwild.com (reference 1402645) and we'll get in touch to put this right?

Posted 4 years ago

“My daughter sent flowers for Mother's Day which arrived today. The delivery company,Dpd, knocked on my door and left the box on doorstep! The packaging was damaged and wet - the contents were damp together with the Mother's Day Card! Extremely annoyed - the flowers/foliage looked days old !!”

Helpful Report

Posted 4 years ago

Oh no I'm so sorry to hear this, please do let the team know at support@bloomandwild.com (ref 1401525) and we can put this right

Posted 4 years ago

“I appreciate that delivered flowers take some time to recover, but there is no way the ones I received this morning will revive. Usually flowers have their stems wrapped in liquid gel or water, but these were just bare stems so the achillea and chrysanthemums were like dried flowers. The snap dragons were badly squashed, with the flowers at the base completely wilted. They know they can get away with bad service as the recipient can't complain without the person who bought them knowing, and there is no way I am going to tell my daughter the flowers she sent were rubbish.”

Helpful Report

Posted 4 years ago

Thanks for your review, I'm really sorry to hear this. Our flowers are deliberately sent in bud and should rehydrate following the instructions but these don't sound right. Please can you email support@bloomandwild.com and quote reference 1396204 and we can put this right?

Posted 4 years ago

“Very disappointed with condition of flowers on arrival.Only good thing was that they arrived on time.They were a birthday surprise which went down like a lead balloon !!! Have since received a full refund, but that doesn't make up for the disappointment.”

Helpful Report

Posted 4 years ago

Thanks for your review Tony, I'm so sorry to hear this. Please do let us know if we can help any further.

Posted 4 years ago

“I ordered flowers for my mum to be delivered the day before mother's day. However they turned up a week before and now I'll need to buy a new bunch of flowers. Really disappointed as the flowers are beautiful I just wished they had come when they were meant to.”

Helpful Report

Posted 4 years ago

Hi there, we are so sorry to hear this! Please email us at hello@bloomandwild.com so we can investigate this with you!

Posted 4 years ago

“I ordered flowers for my mum for a gift from my dad and was very disappointed with them some of the flowers were damaged and after a few days most of the flowers have died and the roses have discoloured and look bruised almost. Will not be ordering again.”

Helpful Report

Posted 4 years ago

“I ordered a bunch of flowers for my friends birthday and unfortunately they failed to deliver them!”

Helpful Report

Posted 4 years ago

Hi there, thank you for taking the time to leave your feedback although I'm sorry to hear this. We'd really like to help with this query, could you please send us an email with this issue at hello@bloomandwild.com please? Thank you!

Posted 4 years ago

“The last time I have ordered a bunch of Anna flowers, they were so thin and had snapped when I received them. But overall the flowers are lovely in a few days, customer service offered a credit to my account. I had ordered 3 months of seasonal blooms subscription, different from photo so disappointed, at least two stems are completely snapped, some were almost dead and very droopy... maybe l was unlucky :( I won't renew again. It may be that there was a supply issue during the pandemic, but I was rather disappointed. I had sent an email but nobody responded.”

Helpful Report

Posted 4 years ago

Oh no, I'm so sorry to hear that, Khloe. This is certainly not the experience we wanted for you. Could you please send us an email with the reference 1381278 to support@bloomandwild.com, and we can investigate this further, and put it right? Warmest, Sol

Posted 4 years ago

“My surprise birthday flowers arrived dead or dying.”

Helpful Report

Posted 4 years ago

Oh no, I'm so sorry to hear that, Susan. This is certainly not the experience we wanted for you. Could you please email us at support@bloomandwild.com, with the reference, 1376526 and we can investigate this further, and put it right? Warmest, Sol

Posted 4 years ago

“Well, I’m sorry to say that I was rather disappointed. I had ordered flowers to be delivered to a friend for her birthday on Friday 26th Feb. However, they weren’t delivered until Monday and by the time my friend got them they had all wilted and had to be thrown away. I was gutted, especially as I had paid extra to have them arrive on the day.”

Helpful Report

Posted 4 years ago

Oh no, I'm so sorry to hear that. This is certainly not the experience we wanted for you. Could you please send us an email with the delivery address to hello@bloomandwild.com, and we can investigate this further, and put it right. Warmest, Sol

Posted 4 years ago

Bloom & Wild is rated 4.9 based on 86,553 reviews

Frequently Asked Questions

What are Bloom & Wild flowers like?

Customers rave about the quality of Bloom & Wild flowers.

What is Bloom & Wild delivery like?

Delivery is normally with 3 days, the box is designed so it fits through your letterbox.