Blakely Clothing Reviews

Name: Blakely Clothing
Address: Marriott Way, Melton Constable, Norfolk
Rating: 4.40

4.4 Rating 1,547 Reviews

84 %

of reviewers recommend Blakely Clothing

4.4

Based on 1,547 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Blakely Clothing 5 star review on 31st March 2025

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Expensive over priced and poor quality and poor fit. Not happy with my order at all”

Helpful Report

Posted 7 months ago

“My hoodie was dirty full of white marks I had to wash it twice and buy a lint remover”

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Posted 8 months ago

“Awful customer services, slow at postage.”

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Posted 8 months ago

“Jsut really horrible material and fit. Never had a hoodie like it. Not worth the money. I tried to wash it to see if it would help but it just made it worse. Nice and thick but it attracts every sort of hair or oose or anything.”

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Posted 8 months ago

“Need to stop charging for returns”

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Posted 8 months ago

“Leggings arrived covered in white fluff??? So disappointing. To wear they are very slippy and slide down when walking or running as they don't grip to skin or even sports underwear. I wouldn't buy again sorry. My 1st purchase from Blakely , was so looking forward to getting into the brand, but I've changed my mind.”

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Posted 8 months ago

“I cant really write a review as item was left outside my house when I was away for the night and was not there when I arrived home. The company has done nothing about this even though I have sent video door footage and proof that I wasn't there and got nothing back from them apart from nothing they can do. So not happy with this service and wouldn't recommend”

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Posted 8 months ago

“Not received order”

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Posted 8 months ago

“Not recieved anything yet. Nearly 3 weeks later”

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Posted 9 months ago

“Have received this hoodie- great fabric and quality but not representative of mineral blue- more like mint green. Have kept if because it’s a good hoodie- but genuinely disappointed with colour”

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Posted 9 months ago

“Received a work jumper I returned it as it had marks all over it a hour after I received it. I done a return added photos etc and they come back and said they can’t send me a new one as they can’t resell that one and send the same order back! I asked to speak with a manager and they told me a manager can’t deal with this sort of thing. I’ve sent more messages and been completely ignored. I paid £61 now having to try claim this through my bank!”

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Posted 9 months ago

“Quality is not great definitely won’t last long front of legs are already bobbling after 1 week”

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Posted 9 months ago

“Never received this item and not getting a response or refund photo poor quality delivery photo not received”

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Posted 9 months ago

“Never received my items that were specifically ordered for a special birthday present. Given reviews regarding quality and company ethos, was excited to gift the jumpers ordered. Unfortunately, despite confirming my address, Blakely got my address wrong and my items were returned to them without attempt to be delivered. I informed them of this and Blakely were not prepared to rectify their mistake or unable to confirm a refund until the order was received back to their warehouse. Customer services were uninterested and offered a very poor service. Really disappointed in the service provided, and as such, will not attempt to place an order in future due to service received which also meant that I was unable to provide a birthday present to a good friend, despite placing the order x2 weeks in advance of the occasion. Super disappointing company and service.”

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Posted 9 months ago

“Can't fo that as have no tee shirt”

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Posted 9 months ago

“Poor quality. Poor and inaccurate sizing. Poor customer service. Would not recommend to a dead fly”

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Posted 9 months ago

“SCAME COMPANY! Steals your money”

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Posted 9 months ago

“Ordered for xmas never got delivered , said lost in post when inquired! Replacement sent but wasn’t suitable .. Sent back for refund , Loads of emails about my order processing refund but as of 2 weeks now nothing , Customer services a sham!! Never ever shopping 🛍️ with them again ! Just want my cash back Blakely please😡🤬”

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Posted 10 months ago

“Awful company. Their returns portal was down for several days making it impossible to return items. Finally worked & placed return. Now they’re refusing to refund my money as item was received 1 day after the 14 day period (when it was delayed by 3 days because of them)!”

Helpful Report

Posted 10 months ago

“DO NOT BUY anything from this company. Their customer service is the worst I have EVER dealt with. Jumper ordered was for a xmas gift. When opened it had marks on the back. Filled in a returns request through the returns portal adding pictures and heard nothing apart from a generic email saying xmas returns had to be received back by 10 January but I couldn’t send mine back as I hadn’t had a response. 10 days later a response by email saying I can’t send it back because it has been longer than 14 days. Absolutely ridiculous! Never ever buying from them again”

Helpful Report

Posted 10 months ago

Blakely Clothing is rated 4.4 based on 1,547 reviews