Blakely Clothing Reviews

Name: Blakely Clothing
Address: Marriott Way, Melton Constable, Norfolk
Rating: 4.48

4.5 Rating 2,840 Reviews

86 %

of reviewers recommend Blakely Clothing

4.5

Based on 2,840 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

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Email:

help@blakelyclothing.com

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Blakely Clothing 5 star review on 31st March 2025

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Website measurements wrong, the item way too big on me. So disappointing and tried to exchange but all out of stocks, returned have to pay postage. What a joke”

Helpful Report

Posted 7 months ago

“I ordered 2 Travel Bags but when parcel arrived there was only 1-no paperwork at all included. Emailed them explaining situation. Was eventually informed after several emails and photographs that they would have to carry out an investigation with the courier and driver regarding missing Travel Bag. They then requested a signature from me agreeing for this investigation to take place.This process I was informed would take 7 days-i had heard nothing after 10 days so contacted them once again. Got a reply saying that everything their end was in order and this obviously made me feel as if I was in fact in the wrong and was lying. At no point did they say that problem could be at their end. They have no sent me the second Travel Bags I felt begrudgingly. Needless to say that I will not be recommending them to anyone and definitely will not be buying from them again. I have always been a supporter of local companies and will continue to do so but sadly not this one.”

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Posted 7 months ago

“I didnt recieve the item (plus another one) which was supposed to be a christmas present. They couldn't resend it as out of stock and was only offered a voucher instead which is no use to me after christmas.”

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Posted 7 months ago

“Finding returning very difficult, unfortunately will need to go through my bank hassle I don’t need”

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Posted 7 months ago

“Item has holes in the back so will be sending back once I can get to a post office”

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Posted 7 months ago

“Dnt buy, fit and colour both worst also worst return policy not recommended”

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Posted 7 months ago

“Not much more to say.”

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Posted 7 months ago

“My order hasn't arrived after 14 days”

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Posted 7 months ago

“Hoodie are nice and soft definitely Would Not recommend The black as it’s the worse material just collects anything”

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Posted 7 months ago

“Although costumer service replies promptly, unable to sort things out. Placed an order for Xmas, after payment processed was advised that bottoms were out of stock and if I wanted something else instead ( like I have to choose something else that is available! I asked to get refunded and cancel everything. Got refunded but not the full amount I paid in full price.”

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Posted 7 months ago

“See above as cannot be bothered re-typing”

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Posted 7 months ago

“I have no confidence in Blakely or there customer service”

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Posted 7 months ago

“Bought the Madalyn longline coat. A lovely looking coat, the design and the colour just on point and absolutely love the look. However the material is terrible, gets all bubbly and all. After my first wear it looked like i’ve owned it for years… unless the material changes, i wouldnt recommend, especially for the price.. would expect it to be decent quality.”

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Posted 7 months ago

“Quite unhelpful with a fault in the hoodie and now I am stuck with it.”

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Posted 7 months ago

“Did not receive order will never use brand again”

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Posted 7 months ago

“Very disappointed and will never buy from here again”

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Posted 7 months ago

“First and last time customer service really poor ruined Christmas”

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Posted 8 months ago

“Purchased from before and happy with product and service However I placed an order for this Christmas and the wrong items were sent I have been trying to get this resolved for over a week and still my orders not been dispatched and they are asking what’s missing from the order? But it’s the whole lot still not been dispatched They made the mistake but insisted I return the goods they sent in error before even entertaining rectifying their error (trying to get a returns label was impossible) Unable to contact by phone.. everything is email with different people replying each time Just be warned if they get your order wrong it’s the worse customer service experience you will come across”

Helpful Report

Posted 8 months ago

“Disappointed. Inever received my order and customer service didn't resolve the issue. Very frustrating experience- I won't be ordering again.”

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Posted 8 months ago

“Quality of both products was awful. Combined £90 tracksuit and the quality felt like cardboard. Sent back for a refund.”

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Posted 8 months ago

Blakely Clothing is rated 4.5 based on 2,840 reviews