Blakely Clothing Reviews

Name: Blakely Clothing
Address: Marriott Way, Melton Constable, Norfolk
Rating: 4.52

4.5 Rating 4,020 Reviews

87 %

of reviewers recommend Blakely Clothing

4.5

Based on 4,020 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

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Email:

help@blakelyclothing.com

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Blakely Clothing 5 star review on 31st March 2025

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order hasn't arrived after 14 days”

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Posted 10 months ago

“Hoodie are nice and soft definitely Would Not recommend The black as it’s the worse material just collects anything”

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Posted 10 months ago

“Although costumer service replies promptly, unable to sort things out. Placed an order for Xmas, after payment processed was advised that bottoms were out of stock and if I wanted something else instead ( like I have to choose something else that is available! I asked to get refunded and cancel everything. Got refunded but not the full amount I paid in full price.”

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Posted 10 months ago

“See above as cannot be bothered re-typing”

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Posted 10 months ago

“I have no confidence in Blakely or there customer service”

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Posted 10 months ago

“Bought the Madalyn longline coat. A lovely looking coat, the design and the colour just on point and absolutely love the look. However the material is terrible, gets all bubbly and all. After my first wear it looked like i’ve owned it for years… unless the material changes, i wouldnt recommend, especially for the price.. would expect it to be decent quality.”

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Posted 10 months ago

“Quite unhelpful with a fault in the hoodie and now I am stuck with it.”

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Posted 10 months ago

“Did not receive order will never use brand again”

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Posted 10 months ago

“Very disappointed and will never buy from here again”

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Posted 10 months ago

“First and last time customer service really poor ruined Christmas”

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Posted 10 months ago

“Purchased from before and happy with product and service However I placed an order for this Christmas and the wrong items were sent I have been trying to get this resolved for over a week and still my orders not been dispatched and they are asking what’s missing from the order? But it’s the whole lot still not been dispatched They made the mistake but insisted I return the goods they sent in error before even entertaining rectifying their error (trying to get a returns label was impossible) Unable to contact by phone.. everything is email with different people replying each time Just be warned if they get your order wrong it’s the worse customer service experience you will come across”

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Posted 10 months ago

“Disappointed. Inever received my order and customer service didn't resolve the issue. Very frustrating experience- I won't be ordering again.”

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Posted 10 months ago

“Quality of both products was awful. Combined £90 tracksuit and the quality felt like cardboard. Sent back for a refund.”

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Posted 10 months ago

“Item missing from order. Items received were bang on, like all the other products my family have ordered throughout the year. I placed an order as an Xmas present and my experience has been a let down. I felt like I was accused of either misplacing the item or trying to steal it. I personally after this, will not be ordering again”

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Posted 10 months ago

“Didn’t ever receive, not only did they send the wrong sweatshirt, they also sent wrong size also, no time to get Christmas present now.”

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Posted 10 months ago

“I am still waiting on a delivery which was rerouted apparently on the 4th of December had no update emails or received any parcels”

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Posted 10 months ago

“Received wrong item, did not get item i ordered and had to pay to return item that was sent in error (not my fault) not happy with the service I received.”

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Posted 11 months ago

“Ordered hoodie size L... far too bid. Spoke to customer service who advised I could return it for an exchange to another size. Did this only to find that before they will send out the exchange I have to wait 10 days for them to process rhe return. This means I might not have the exchange item for Christmas (its a gift). Had this been made clear at the time I would have returned for a refund and simply placed another order. Customer services have not been helpful.”

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Posted 11 months ago

“Misleading customers as having items in stock despite them knowing the sizing is different is unethical, illegal and a poor way to treat customers”

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Posted 11 months ago

“I tried to return an item. No contact number, the email contact failed to reply, the qr code did not work so i could not send item back. Post purchase care non existent. Dreadful. Would never purchase from this place again! Also when rating the product would not allow you to pick poor and defaults to good.”

Helpful Report

Posted 11 months ago

Blakely Clothing is rated 4.5 based on 4,020 reviews