Blakely Clothing Reviews

Name: Blakely Clothing
Address: Marriott Way, Melton Constable, Norfolk
Rating: 4.42

4.4 Rating 2,187 Reviews

84 %

of reviewers recommend Blakely Clothing

4.4

Based on 2,187 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Blakely Clothing 5 star review on 31st March 2025

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I did not receive the leggings, I emailed and have had no reply”

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Posted 7 months ago

“As previous note, very poor service”

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Posted 7 months ago

“Terrible customer service and response times”

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Posted 7 months ago

“I didn’t received parcel, tried to contact you few times, and didn’t get any response”

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Posted 8 months ago

“i think blakely clothes are amazing but i think the refund process is an absolute joke so i probably won’t be ordering again for that’s reason !!!!!”

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Posted 8 months ago

“Returns take way to long”

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Posted 8 months ago

“First time I’ve used but very disappointed as I paid delivery for a gift card but got emailed a code”

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Posted 8 months ago

“Poor quality only worn once”

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Posted 8 months ago

“Exhange option that doesn’t work Emails not replied to And I still have no sweatshirt after 3 weeks”

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Posted 8 months ago

“It’s two weeks since my order should have been delivered and still I haven’t received any update after the original update stating that it was in transit. Awful customer service support!!”

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Posted 8 months ago

“I wouldn’t recommend. Although I received a refund which I then had to wait for the email communication was pretty poor and recommendation that I re-order my purchase when every colour was out of stock was pretty ridiculous.”

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Posted 8 months ago

“Size is strange and for full return is only 2 weeks Sorry if I knew I wouldn't even try to buy it Not recommended”

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Posted 8 months ago

“Haven’t received my order”

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Posted 8 months ago

“The return policy was a joke - I had to wait nearly two weeks. Communication could of been a lot better! I was told in a email by the person who sent it she could “ see what she could do “ as i asked for a gesture of good will for the inconvenience as I had to send my hoodie back due to the stitching. There wasn’t even points offered for my inconvenience. I took the hoodie straight to the post office as soon as the return label came through. It finally arrived ( nearly two weeks later ! ) It’s really not good enough for a £60 item. A gesture of good will goes a very long way , the customer service was really poor !!”

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Posted 8 months ago

“I payed for next day delivery and stil haven’t decided my parcels and it’s been over 2 weeks”

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Posted 9 months ago

“The carrier has lost the parcel. I have emailed twice now asking for a refund. I have had zero response from my last email! Very poor customer service!”

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Posted 9 months ago

“What I am have to say I am very sad because I pay a lot money and I am don’t the order .”

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Posted 9 months ago

“No I won't not happy so stop asking me for review”

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Posted 9 months ago

“Review will not let me put that the quality is poor…it auto refreshes itself to good!!”

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Posted 9 months ago

“Wouldn't buy again”

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Posted 9 months ago

Blakely Clothing is rated 4.4 based on 2,187 reviews