Blakely Clothing Reviews

Name: Blakely Clothing
Address: Marriott Way, Melton Constable
Rating: 3.43

3.4 Rating 110 Reviews

56 %

of reviewers recommend Blakely Clothing

3.4

Based on 110 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Over A Week
Returns & Refunds
Returns Process	Could Be Better

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help@blakelyclothing.com

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Blakely Clothing 5 star review on 6th August 2024

Jens

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Worst customer service I have ever encountered. I hate writing negative reviews but cannot believe the service I received. I ordered a tracksuit 6 weeks ago and was sent completely the wrong order, no issue mistakes happen. However it has then taken 6 weeks and 18 emails for me to get a partial refund. I gave up trying to get the tracksuit I ordered so instead just ended up asking for refund. The order originally cost £98, firstly they refunded me £5.60! Then after a few more emails I got a further £86. At this point I am sick of contacting them but I know one thing I will NEVER order from them again! After all if this I didn’t even get an apology.”

Helpful Report

Posted 22 hours ago

“Spent over £100 over 3 weeks ago! Order hasn't even been dispatched, clearly a scam. Have opened a fraud case with the bank to get money back. Tried the chat, just an automated response from a bot, tried emailing and commenting on social media, same response from a bot. Terrible company and customer service. Avoid at all costs.”

Helpful Report

Posted 6 days ago

“The material that this sweatshirt is made of is the worst feeling material. It's the worst wearing sweatshirt. It feels like foam that they squished, put Blakely on the back of it dyed it green, and sent it out. Please do not waste your money! I have bought every other kind of sweatshirt from this company and they are all fabulous especially the Idris! They are the best I love this company, but that women's sweatshirt was a huge fail!”

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Posted 2 weeks ago

“VERY BAD. They don’t respond to emails, you don’t receive your money back from a return. Please don’t buy here for your own sake”

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Posted 2 weeks ago

“Appalling experience. I DO NOT RECOMMEND. I made a substantial order with this company and ended up having to return 4 items. All were in original packaging and unworn. I received an email from their ‘ customer service ‘ saying they could not accept the return as it had a ‘ strong odour ‘. When questioned about this, not only was my response ignored, but my return was sent back to me. I have opened the return and there is NO ODOUR. They even sent one of the sweatshirts back not in its packaging. Absolutely disgraceful. Sharp practice. They say they offer returns but are unwilling to honour them. BEWARE and do not purchase from them. Worst experience ever from a company and I have purchased from many. BE WARNED. If I could leave no stars I would.”

Helpful Report

Posted 3 weeks ago

“just received my order of grey stretch chinos, slightly disappointed as i already have these chinos in light grey, but chinos that have just arrived are even lighter, where they should have been darker, still a nice pair of chinos but was hoping they were a couple of shades darker than they are, also slightly tighter fit than previous pair so may have to order next size up next time”

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Posted 1 month ago

“Came so quickly within 3 days and the quality is so amazing 👏 defo going to order more in different colours”

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Posted 1 month ago

“Fijne hoodie”

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Posted 1 month ago

“Tolle Ware...gute Qualität”

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Posted 1 month ago

“I purchased it a year ago and it is one of my favorites. It looks always awesome every time I wear it. I'm 157cm tall and XS size is perfectly overfit.”

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Posted 1 month ago

“Return lost, Royal Mail say contact contract holder Blakely say contact Royal Mail. Customer service no existent. Do not buy”

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Posted 2 months ago

“The first order was 'lost' I now find myself 8 days before leaving for holiday with £100 worth of clothing again missing!!!!!! i sent back for an exchange via 'special recorded delivery by 1pm' for my own piece of mind this was received by you 7 days ago. Attached you will find ALL the proof of deliveries, if you have looked into this and it has not been processed yet, you have major internal issues that need sorting... Customer service long winded poor robotic responses.”

Helpful Report

Posted 3 months ago

“Very plastic feel to material, doesn't look like the picture. much more feel of cheap elastic.”

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Posted 3 months ago

“T Shirt cool, leider fusselt es nach ein paar Monaten schon stark… schade - qualitativ hätte ich da mehr erwartet”

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Posted 3 months ago

“Expensive to return items too big”

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Posted 4 months ago

“Der Stoff sowie die Passform sind klasse. Es knittert nicht. Bin 174 groß, sportlich und habe in Größe S bestellt. Das passt wie angegossen. Ich habe hier schon viel bestellt. Hosen und Shorts immer in M, Hemden in der S und T-Shirts sowie Polos in der XS. Seine Größe wird man durch verschiedene Bestellungen irgendwann herausfinden.”

Helpful Report

Posted 4 months ago

“At the start up from the company I took a chance and just ordered this beautiful jacket. I had my doubts because it was only €40,- back then, but It has amazing quality and the color looks really good. So in summary just get it.”

Helpful Report

Posted 4 months ago

“I can’t lie I hate writing reviews …. But in this case it is just a must. I have order 2 sets of hoodies and shorts to travel on holiday. The quality is absolutely amazing, such a soft fabric, stylish and simply comfy l.”

Helpful Report

Posted 4 months ago

“Siena Shirt et Sorrento Polo ne sont plus disponible... Quand seront il à nouveau dans le shop s'il vous plait? Cordialement Mr caurier jeremy”

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Posted 4 months ago

“How come there isn't a black and tan oversized hoodie for men? The Isabel one for women are brilliant”

Helpful Report

Posted 4 months ago

Blakely Clothing is rated 3.4 based on 110 reviews