Blakely Clothing Reviews

Name: Blakely Clothing
Address: Marriott Way, Melton Constable, Norfolk
Rating: 4.42

4.4 Rating 2,187 Reviews

84 %

of reviewers recommend Blakely Clothing

4.4

Based on 2,187 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Blakely Clothing 5 star review on 31st March 2025

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I placed an order on 13th October. It said it would be delivered within 3 to 5 working days. I have had confirmation of my order Today is the 28th October. I still haven't received anything. I had an email last week to say it is being processed. Now I receive this to give a review of the items I haven't received.”

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Posted 3 months ago

“Difficult to honestly review a company who don’t respond to emails or let customers know of any delays but are keen to take payment”

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Posted 3 months ago

“Still waiting and I orded these pn 16th”

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Posted 3 months ago

“I ordered the trench jacket in stone .. Absolutely shocking for the price, material poor quality .. so disappointed It looked like it had been through a wringer it was so creased. 😞”

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Posted 3 months ago

“Still waiting on delivery it says it’s at a hub at West Midlands it’s been since September 24th”

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Posted 3 months ago

“No stars if I could, shocking customer service”

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Posted 3 months ago

“Poor quality as stitch coming away”

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Posted 3 months ago

“£155.20 has been taken from my bank account and over two weeks later there is still no sign of the delivery or and offer of a refund. Very disappointing and I won’t be ordering from Blakeley again.”

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Posted 4 months ago

“Disappointing”

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Posted 4 months ago

“I was genuinely excited about the product but it was a major disappointment. Felt like waste of money. Will not buy again. Service and tracking for delivery was good though.”

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Posted 4 months ago

“The leggings turned up with lakely printed on them, which for the price is awful quality, customer services are still yet to reply to me email. I’m a very disappointed customer not sure I would recommend 😢”

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Posted 4 months ago

“I will if it ever arrives.”

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Posted 4 months ago

“Same as above”

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Posted 4 months ago

“Don’t order from them. Customer service has been shocking. They’re still not giving me back my postage as I had to return the item as it was nothing like what was shown on the website.”

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Posted 4 months ago

“this,company is very poor with requires and customer services they are blut and don't listen or read there emails they block them I've sent loads and had no replies but the email come back that the recipient block it”

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Posted 4 months ago

“My Blakely Clothing Order 1788929 of apex pro burgundy joggers was not delivered as promised. The EVRI company said they delivered but they did NOT according to our ring cam they did not fulfil my order delivery as promised. Verified by neighbours ring cam”

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Posted 4 months ago

“Takes so long for support to come back to you Items arrived marked Return process very slow”

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Posted 4 months ago

“What you see is what you get with Blakely. Lovely clothing.”

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Posted 4 months ago

“never received item as it was sent back by royal mail, I was never given an update on where my parcel was even after 2 weeks of waiting a consistent online chats, I was told I would get my parcel before the 8th of October for a birthday and that is now looking very unlikely and then to have the cheek to send me a review email.”

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Posted 4 months ago

“Not a great experience.”

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Posted 4 months ago

Blakely Clothing is rated 4.4 based on 2,187 reviews