Blakely Clothing Reviews

Name: Blakely Clothing
Address: Marriott Way, Melton Constable, Norfolk
Rating: 4.40

4.4 Rating 1,547 Reviews

84 %

of reviewers recommend Blakely Clothing

4.4

Based on 1,547 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

help@blakelyclothing.com

Write Your review

Tell us how Blakely Clothing made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Blakely Clothing 5 star review on 31st March 2025

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Size is strange and for full return is only 2 weeks Sorry if I knew I wouldn't even try to buy it Not recommended”

Helpful Report

Posted 5 months ago

“Haven’t received my order”

Helpful Report

Posted 5 months ago

“The return policy was a joke - I had to wait nearly two weeks. Communication could of been a lot better! I was told in a email by the person who sent it she could “ see what she could do “ as i asked for a gesture of good will for the inconvenience as I had to send my hoodie back due to the stitching. There wasn’t even points offered for my inconvenience. I took the hoodie straight to the post office as soon as the return label came through. It finally arrived ( nearly two weeks later ! ) It’s really not good enough for a £60 item. A gesture of good will goes a very long way , the customer service was really poor !!”

Helpful Report

Posted 5 months ago

“I payed for next day delivery and stil haven’t decided my parcels and it’s been over 2 weeks”

Helpful Report

Posted 6 months ago

“The carrier has lost the parcel. I have emailed twice now asking for a refund. I have had zero response from my last email! Very poor customer service!”

Helpful Report

Posted 6 months ago

“What I am have to say I am very sad because I pay a lot money and I am don’t the order .”

Helpful Report

Posted 6 months ago

“No I won't not happy so stop asking me for review”

Helpful Report

Posted 6 months ago

“Review will not let me put that the quality is poor…it auto refreshes itself to good!!”

Helpful Report

Posted 6 months ago

“Wouldn't buy again”

Helpful Report

Posted 6 months ago

“Really disappointed with the whole experience and treatment by your customer services. I ended up returning the whole order as a result.”

Helpful Report

Posted 6 months ago

“Blakley are the worst I’ve ever brought from I didn’t receive my item it’s still missing 2 weeks after I should of received it customer services are terrible and I don’t get replied to £175 worth of stuff i ordered they took my money but have ignored me since”

Helpful Report

Posted 6 months ago

“Ordered xxl oversized. Based on the websites own review on sizes. The size was not even a standard xxl let alone a over sized one. I had to pay out my own money to return items that are not as described. Would not recommend as the customer will be liable for the returns fee even when it's not our own fault. Contacted them and told its not their fault when they describe sizes”

Helpful Report

Posted 6 months ago

“Awful money grabbing company”

Helpful Report

Posted 7 months ago

“See above!”

Helpful Report

Posted 7 months ago

“Appalling customer service. Ordered a blue hoodie, was sent grey, had to pay for return even though it was their fault. Refused to let me contact a manager/supervisor.”

Helpful Report

Posted 7 months ago

“The clothing seems good but the service is appalling and the size and colour seems to be very hit and miss. Colours are nothing like the website and items of the same size vary drastically in size. If you try and raise an issue you are totally ignored or told to pay to return the item yourself. Will never use again.”

Helpful Report

Posted 7 months ago

“We are very disappointed with this product”

Helpful Report

Posted 7 months ago

“Poor service and delivery”

Helpful Report

Posted 7 months ago

“Bad customer service.”

Helpful Report

Posted 7 months ago

“Sent 3 out of 4 items incorrect, I appreciate things go wrong sometimes. However I had to pay postage to return for their mistake, only after I had done so did they tell me I could have got free return postage if I clicked different options. The leggings that they sent had already been worn. They didn't even have labels on them, were covered in pet hair and bobbled. Absolutely appalling. I sent an email to explain and have been ignored. I wish I took photos but was genuinely so disappointed and just wanted a refund ASAP.”

Helpful Report

Posted 7 months ago

Blakely Clothing is rated 4.4 based on 1,547 reviews