“Bought for my wife. She is delighted with the hats, and was surprised there was a free hat offer she wasn't expecting! Also happy it's a fair trade company. Prompt delivery as well,so yes,very happy.”
“Because the jumper was exactly as I had ordered but a size smaller on the advice of Black Yak who went the extra step by contacting me to make sure I had the right size. Very pleased with the jumper.”
“Black Yak made sure I'd ordered correct size etc and now I have a replacement sweater with a different coloured neck finish to my old, darned, favourite, garment! thank you”
“They are a Fair Trade company which is always good. They are excellent at communication with queries about their products. The items received at excellent quality at a good price with very good delivery times.”
“The wrist warmers are a fantastic product. This is my third pair, not because they wear out (they look like new) but because I lose them. My only negative comment would be why are there no grey and black striped ones anymore. They were my favourite.”
“Black Yak popped up in my browser which I was searching for hats, being a Fair Trade company makes it even better. I emailed them re sizing and Mandy was really helpful. Sadly the hat I had my eye on would have been not have fitted but Mandy recommended another style and it fits perfectly, so I would definitely recommend emailing Black Yak for sizes before you buy if you have any doubts. I also bought a crochet hook which is of the loveliest quality being handmade. Being Fair Trade week I got a bonus hat which I absolutely love. So, a happy customer.”
“Really good choice, value for money products, fast delivery and well packaged. The product itself is even better than the picture. It's beautifully made and perfectly finished off.”