“This is the 3rd year of purchases wool hats from Black Yak, another 2 beautiful wool hats for my husband and myself, we love the variation in styles and colours. The first hats we got are still just as perfect and stylish.”
“I love all of your things!!!
AND, the way in which they're made.
Your bags are wonderful, and a jumper my son had last year is fantastic!!
Keep up the good work!
Mel”
“Love the hats great fit and feel coming back every few years for replacements, always pleasantly surprised to find the same patterns and quality!!! This time I am trying a jacket too, so far so good!”
“Socks arrived quickly, packaging simple, recyclable and plastic free, thankyou.
They are gorgeously colourful.
Size 8-10, they seem big. But the person who received them as a present is delighted with them.”
“Outstanding service always.
Black Yak merchandise is wonderful and I am so grateful that we still have shops like this.
Mandy at Black Yak has always gone above and beyond with how helpful and lovely she is.
Many, many thanks Mandy.”
“I placed my order a month ago, but I still haven’t received any updates regarding its status. I am very disappointed with the level of service, especially considering the delivery commitment that was made.
Please provide me with an update on my order as soon as possible and let me know when I can expect to receive it.
Thank you.”
Thank you for taking the time to write a review.
We are sorry to hear that you still haven't received your parcel.
It has taken 2 weeks to reach your country from our dispatch date, plus 1 week in customs. Delivery has been attempted twice at your address on 18th September and 27th September. Please see the emails we sent you with the tracking link.
Many thanks and our apologies for the inconvenience with the international delays.
“It was so nice to be treated as a person through out the process, not like Amazon! The order was quickly filled and the items such as fingerless gloves were marvellous warm, I will be using them again. Thank you for black yaks considerations of my needs and their thoughtfulness.”
“I bought my second beautiful wool beanie to carry me through Winter. With its cosy fleece linimg, it's the only wollen item of clothing I can tolerate. Perfect”
