“The hat is wonderfully warm and cosy. Only grumble is the lack of sizing information, which meant it did not fit my husband (who ordered it for himself) but it does me nicely.”
“I bought some wristwarmers for a present. I already have two pairs myself and can really recommend them as they are warm, comfortable and come in a wide range of colours and stitches. Mandy at Black Yak was extremely friendly and helpful when I wanted to change my order.”
“Good product. Like the soft lining band which protects forehead from jaggy wool.
I know it’s ’one-size-fits-all,’ but this is my third or fourth beanie hat; all are a bit tight and require to be stretched. And I don’t think I’ve got an unusually big head!”
“Very happy with the products and with the support I received with a problem - by email - but I did get a bit confused by the ordering system (hence the problem).”
“I love the fleece lined wool pull on I got. The only warnings I`d give are (1) it is very thick and quite heavy, so probably would have limited general use, and (2) it is described as "Cosy Fit", which I took to mean "more on the tight side than the baggy side", so I got a Large size. In fact, there is plenty of room in it.”
“I really like this hat design. This order was to replace a previous identical one that I bought a few years ago. Was glad to see it still available but slightly disappointed that the wool is much thinner than last time. Still a great comfy hat - just different yarn weight.”
“Excellent products, super pricing but could anticipate demand better for holiday seasons so customers aren't left without a gift to give on Christmas day!!”
“Although I had to wait a long time for my item, it was not the fault of Black Yak but the post!
The gloves arrived, well packed and exactly what I was after.
I am really pleased with both the gloves and the communication from the Company.
I will be using them again.
Thank you”
“Jumper arrived in good time, despite postal strikes. The colour was not quite what I had expected from the photograph, but it is amazingly warm! Layered over something softer it is perfect for this winter.”
“I've got three items - one gifted to me and the others I purchased. I love them - warm, great coulours, well (robustly) made, good value for money considering materials and quality. Just beware if buying children's mittens - one of my 3 items was mittens that were meant to be for my 4 year old, I said this in my additional info when placing the order. The order was sent out with a note saying they had sent me the smallest size they make. They do not fit my daughter, nowhere near, huge on her! They do fit me, I've kept them for myself but don't even know why they are listed under children's if I'm wearing the smallest size. So lovely items but beware if shopping for kids you might find the size way off.”
“Prompt attention to and delivery of the item I ordered is much appreciated. I'm not sure about that stuff concerning the use of customers' size specifications but the product seems to be of excellent quality. I am pleased with it.”
“I really like my bag - the 4th one I have bought. The only thing I would wish is that it had a few more pockets inside. I always find these very useful in Black Yak bags”
“Ordered the fleece-lined wool fingerless gloves which were very cosy and great to take camping with me - didn't take up too much space in my bag during the day, and kept my hands warm without losing manoeuvrability at night. I was disappointed to discover that despite being wool gloves, the fleece lining was polyester, but they were still very comfortable and I don't regret the purchase.”
“Excellent quality gloves arrived very quickly. One small complaint was that the insulation appears to be on outside of one glove and the inside of another, so I appear to have received to rights or two lefts. Not that this distracts from the quality of the gloves at all, they are the best fingerless mitts I have bought.”
