Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.88

4.9 Rating 9,908 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 9,908 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 28th January 2026

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 23rd November 2025

220

Anonymous

Anonymous // 01/01/2019

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“Very fast. Dispatched item in 1 business day. Hope to receive soon.”

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“very easy to use website and goods at excellent prices. Looks like almost immediate despatch so well pleased with the service”

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“Very quick dispatch and delivery. Will order again in future.”

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“very easy to navigate the website & place an order”

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“Clear and problem free ordering process”

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“Easy to use website. Prices are very competitive and Free Delivery. Great.”

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“Very easy. Fast and simple to use the web site. Well done’”

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“Very quick service. Thanks.”

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“Quick and easy to order and buy”

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“Very easy to navigate and upload my cats prescription. Confirmation email received quickly and dispatch notification was prompt as well. Would definitely recommend.”

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“Easy to order online and great service with fast delivery.”

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“This website was very easy to use and will definitely use it again. Saves time going to the vets.”

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“Website is very easy to navigate and so simple to make a purchase. Will definitely use this website again.”

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“It’s very easy and quick to order I have been using direct 4 pets for a while and very pleased with the fast shipping they ship as soon as they get your order and receive two days later”

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“Order went through very quickly can't wait to get my purchase thank you”

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“Placed order for prescribed medication this morning, first time I’ve got prescription from vet and ordered online. Very easy to submit copy of prescription and medication was less than half the price vet was charging. My cat will be taking it for the rest of his life so the saving will be significant. Have been kept informed of how my order is being processed and is ready to be dispatched the same day. Very impressed so far with the service provided.”

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“Excellent service, correct medication despatched quickly and received within express time paid for.”

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“It was a very easy process to order the item I required, price was very competative”

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“1st time using direct 4pets black cat medicines was simple to use after registration, 500ml frontline ordered. kept informed delivered by Royal mail on time .Will use again.pleased with service.”

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“The purchase was easy to make”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 9,908 reviews