Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.88

4.9 Rating 10,227 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 10,227 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 31st May 2026

222

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“was so easy to use this website quick and simple”

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 8th November 2022

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“Fast and efficient transaction”

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“Very good especially as postage and packaging is free. The product I brought came very quickly. 😊”

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“It was very easy to order the product, which was dispatched very quickly and received within two days.”

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“Very good customer service department second to none . Sorted a problem I had very quickly. Will recommend to friends and family.”

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“Competitive price quickly dispatched and 10% off my next order. Impressive.”

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“Very good service. Easy to use and fast response.”

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“Website was very easy to use, just typed in what I was looking for and it came up no problem. The whole end to end process of finding the product to completion of purchase was seamless. Excellent communication from the company post sale too.”

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“Speedy, courteous, and informative service. First class.”

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“Fantastic service, fast delivery and a very easy website to order from which makes a big difference to me, definitely be ordering again”

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“Fast delivery Easy to use website”

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“It took me 3 attempts to get through the registration and on line application form, it ay be because I am old or perhaps the website is not easy to use.”

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“So easy to order and really fast delivery time with delivery updates all along”

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“Nice and quick and easy from initial order to delivery”

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“Website easy to use,ordering simple and delivery speedy. What's not to love! Well done direct4pets”

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“Good price excellent smooth service. As it should be but invariable is not. Will use again.”

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“The order process on your website was speedy and very easy to understand. From looking for the product that I wanted to placing my order was simple and professional. I will definitely be using your website again.”

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“Excellent service value for money easy web to use”

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“Website is easy to use although I did need to phone for advice on how to proceed with prescription being sent from vet. It was dealt with very well and I received confirmation that all was ok. Now I know it will be quick and easy.”

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“Fast efficient service, thank you”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 10,227 reviews