Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.88

4.9 Rating 10,228 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 10,228 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 31st May 2026

222

Anonymous

Anonymous // 01/01/2019

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“Simple site so cat medicine purchase was very straightforward and with my vets prescription worked out much cheaper than a purchase from the vet. Will use in future definitely !”

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“Quick efficient service.”

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“Very easy to order online, good price & free delivery. Item arrived quickly as advertised, brilliant!!😀”

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“Your website is very user friendly. Since I have ordered you have kept me ‘posted’ on the status of my order. It’s now on its way to me. A very quick turn around service. Thank you.”

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“Excellent price for my lovely doggies vitamins. Love that there’s a discount on a bulk buy too, quick dispatch time and great communication about delivery and purchasing.will definitely shop here again.”

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“Absolutely appalling service pay for the 48-hour delivery and 10 days later still waiting for my dogs pain medication and they do not care at all, avoid at all costs because I now cannot get a refund and I now cannot reuse the prescription which I used with them somewhere else, completely horrific”

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“Very easy and they were helpful on the phone when i needed to find out more about the products.”

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“Expensive item was poorly packaged and therefore split in the post (with contents in the bottom of the packaging). However, they did replace the item.”

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“Could not be easier. The order form assisted me in downloading the required prescription. Easy payment with free delivery. Less than half the vet's price.”

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“Very easy site to use, quick delivery as well”

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“Very easy to use”

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“Great website easy to order from.”

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“Extremely competitive pricing - the best available on what I wanted to buy - great communication and ease of ordering and delivered by Royal Mail very quickly. I highly recommend this company and I have had no issues whatsoever across numerous purchases now.”

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“quick and easy with promt updates on the progress of my order”

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“simple,easy and super quick delivery”

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“Order was clear,easy and fast”

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“This was one of the easiest websites I have used very easy to understand no problem at all”

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“It was extremely easy to order on line and dispite the royal mail difficulties the medication arrived promptly. Will definitely be using the service again”

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“Good service, easy to use 👍”

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“uploaded prescription easy to go”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 10,228 reviews