Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.87

4.9 Rating 10,439 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 10,439 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 31st May 2026

222

Anonymous

Anonymous // 01/01/2019

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“Website very clear and informative, had reason to phone to clarify something and my enquiry was dealt with efficiently and politely. Placed my first order at lunchtime and product was delivered the next day. Excellent service”

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“The product was easy to order and was sent quickly, I would recommend. Thankyou.”

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“Hi! I can't comment on your website as the Seresto collar was ordered for me by someone else. However, I would like to say I have not received this item yet despite an email saying it is being shipped. I have been waiting 8 days now. I do hope it will arrive soon.”

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“the price is very fair and the delivery is very fast. within 1 day I received my order and was very pleased with that, and the expiry date is very long till 2026. Good service and would recommend it.”

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“I found it quite easy to order it was nice and clear I will probably order again soon.”

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“Found the website by chance. Very easy to use. Quick efficient response. Will certainly use it again.”

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“Website was easy to use and place order. However, goods have still not been received so I can only comment on use of website.”

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“The website was very easy to navigate and I found what I was looking for very quickly”

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“My first order was dealt with in an efficient manner and arrived very quickly”

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“Very easy to use your website and quick delivery - thanks”

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“First time I've ordered it was very easy to find the item I wanted to buy plus it was at a very good price!”

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“No hassle. Simple process and good prices still.”

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“Excellent service, item was delivered the very next day. So pleased with this website, will use again.”

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“Very easy website to order from with quick action taken to dispatch my order.”

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“My first time of using this company, as my cat has just been diagnosed with an overactive thyroid. Easy to use web site, super fast delivery, great communication and good price - I COULDN’T RECOMMEND HIGHLY ENOUGH! I will DEFINITELY be using this company for all my pet’s needs.”

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“I had excellent service from Direct4pet. I needed a replacement prescription urgently, Direct4pet were kind enough to arrange 24 hour guaranteed delivery so we didn't run out. Strongly recommended.”

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“For a not very tech person , I found this website really easy to order what I wanted , it arrived quicker than stated and well packaged . Thank you”

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“Quick easy purchase!”

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“Website was well presented and easy to navigate. I was able to find what I was looking for and check out quickly. Confirmation and updates followed quickly.”

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“Easy to order,fast service. Thank you.”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 10,439 reviews