Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.88

4.9 Rating 10,242 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 10,242 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

Write Your review

Tell us how Direct 4 Pet (Black Cat Medicines Limited) made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 31st May 2026

222

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really liked the layout and the clear concise steps.”

Helpful Report

“Excellent service.”

Helpful Report

“Purchased 'Urine Off Cat & Kitten' after trying other 'professional' products. The item arrived undamaged and quicker than expected. I applied the neat product to a pale, sandy carpet using a garden pressure sprayer. It smells like nice fabric conditioner, which is great, as other products smell of strong disinfectant. I have applied twice now, as the treated area has dried urine that was undetected for a while. It appears to have worked and I'm surprised as I thought it would take 4 or 5 goes.”

Helpful Report

“Very easy to use and order Item arrived on time Item was as expected”

Helpful Report

“Following a Google search for a product I was after that was sold out elsewhere, I was delighted to find it available on Direct4Pet. Easy ordering process, good pricing and delivery options. Very happy!”

Helpful Report

“good price efficient service”

Helpful Report

“To purchase items on direct4cats website was very easy, all went smoothly.”

Helpful Report

“Easy to order the product I wanted. Good prices and quick delivery. Will definitely use again.”

Helpful Report

“My dog Daisy is 11 years old and has been taking Yumove for 4 months and seems to be livelier than before. I will definitely be re-ordering due to the ease of purchase.”

Helpful Report

“I ordered two items for my dog which arrived within a few days thank you”

Helpful Report

“I always get my dogs joint supplements from Direct4pet they are always reasonably priced & the delivery is so quick would definitely recommend”

Helpful Report

“Direct4Pet was extremely easy to order from, my order arrived quickly in great condition and customer services handled an issue with my order instantly and effectively. Will buy from here again.”

Helpful Report

“To purchase from Black Cat Medicines was very easy”

Helpful Report

“My item arrived and had been damaged in transit "no fault of direct4pet" I emailed and within two days I had received a replacement of the clx wipes without charge! Absolutely excellent quality and service. Highly recommended and will continue to use in the future”

Helpful Report

“5 stars -- Website was easy to use, prices were competitive and shipping was free! Will definitely shop at this site again/recommend to a friend.”

Helpful Report

“Order arrived correctly and speedily”

Helpful Report

“Very easy site to use. Prices very competitive. No problems with delivery which was quick. Will use again.”

Helpful Report

“Delivery was swift and safe. Good price for product. Thank you.”

Helpful Report

“Very easy to order, competitive price and delivery when expected”

Helpful Report

“Easy to use website and sensible prices. Customer services are quick to respond. Overall very easy to deal with.”

Helpful Report

Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 10,242 reviews