Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.87

4.9 Rating 10,442 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 10,442 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 31st May 2026

222

Anonymous

Anonymous // 01/01/2019

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“Quick easy purchase!”

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“Website was well presented and easy to navigate. I was able to find what I was looking for and check out quickly. Confirmation and updates followed quickly.”

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“Easy to order,fast service. Thank you.”

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“Easily found what I was after and the checkout was straightforward and they were very speedy to post. Impressed at free shipping too!”

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“Easy site to negotiate and very good prices too that have saved me many pounds. I would always recommend this site.”

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“One of the few places I can get drontal tasty bones as nothing else suits my dog. Easy site navigation, quick response to say dispatched and very quick free delivery which arrived the next day.”

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“One of the easiest websites that I have used to purchase items. It was simple and very easy to understand. The process was very quick and I would definitely using your site again. Thoroughly recommended.”

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“Website was easy to use , found the item I was looking for quickly. & very good value for money. Arrived in a timely manner , & kept up to date with my order status”

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“The website was very easy to use the payment went through very quickly and I had no trouble at all”

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“Received promptly and a good price”

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“Superfast delivery. Thanks.”

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“Excellent website easy to use and free post and excellent service and price”

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“Very impressed with the service.”

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“Needed a product for my poorly dog quickly - other websites couldn’t deliver as quickly as Direct4Pet so although I hadn’t used them before I decided to give them a try and they didn’t disappoint me. Quick and easy ordering process and quick delivery. Very pleased and so is my dog!”

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“The website was very easy to follow. Very good service received”

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“I've been buying viacutan plus for my dog pepper recently through recommendation by the vet but I did a price comparison and Direct4pets was cheaper. The order arrived within 2 days so very happy”

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“Excellent fast and efficient service from Direct4Pet - will be using them again”

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“Great service and communications. Product arrived as promised and was exactly as ordered”

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“Very easy to order and has the option for subscriptions”

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“A very easy to use site and progress reports on where the order is etc”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 10,442 reviews