Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.88

4.9 Rating 9,937 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 19th February 2026

221

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order, fast delivery and good prices! Perfect!”

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“Really please with this service especially the free delivery will continue to order our dogs medicine from this company.”

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“I love this website - so easy to find the product that you want. Ordering is made very easy and product is dispatched extremely quickly. free postage and packing is a bonus. I will definitely use this website again.”

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“Excellent - quality, price and fast delivery. Thank you.”

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“Very helpful with advice and quick delivery.”

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“Got my cat’s Cystaid as it was cheaper on this site than Amazon. Really easy to order and I used the express delivery and got it in 1 working day :)”

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“Very easy website to use, found what i wanted, easy to sign up and pay, excellent service.”

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“It was incredibly easy, compared with other sites, many thanks”

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“Good spray works well. Much cheaper from direct4pet than other places I’ve looked at.”

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“Very proficiently dealt with. Will use again. Thank you!”

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“Very impressed with ease of ordering and the prompt service and delivery. Definitely recommend Black Cat Medicines.”

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“Easy online purchases.”

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“Very easy to use and clear website. Simply enter a few details about your pet and then upload photo of your vet’s prescription: Simples! No faffing around finding an envelope and stamp and then rushing to catch the only post of the day. Could not be easier. The particular medicine I required is pretty expensive and Direct4Pet offered the cheapest option with free delivery by Royal Mail within 2 working days. Good communications about my order, its despatch and due delivery date. Great service and I shall definitely go to them first when ordering any further meds on line.”

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“Very easy and great order time”

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“Have been looking for this item for ages, without much success. Thought I would try looking again and found it, on your Web site. The price was very reasonable & it looks like when I received a confirmation email delivery is going to be prompt”

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“Easy to use. Great products at a great price. Very quick delivery. Will definitely use again”

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“Great price and fantastic customer service! My item got lost in the mail and they sent another straight away, next day delivery! Friendly, helpful, fast and fabulous. I’ll definitely be shopping more with this seller. Thank you very much. Toni x”

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“Ordered a few times now and happy with the service and turn around time.”

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“So easy to order and delivered very quickly”

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“Very good service always quickly dispatched”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 9,937 reviews