Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.87

4.9 Rating 10,442 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 10,442 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 31st May 2026

222

Anonymous

Anonymous // 01/01/2019

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“Ordered Dronspot for my cat. It was delivered very promptly. Easy ordering process, no issues . Various forms of payment of order available. Very professional service was provided. Would highly recommend to anyone.”

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“Excellant service and good for delivering on time.”

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“ordered from on the couch, couldnt have been easier, click click done...”

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“Very easy to order and website was very user-friendly. The product was delivered within 2 days of ordering even using free standard delivery!”

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“Very easy to order fast delivery good price”

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“It was very easy to purchase from this website. It was clear and simple to navigate. The option of paying by PayPal was very helpful and reassuring, too. Thank you!”

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“Easy to order and prompt service from this seller.”

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“Website is easy to use and place an order. Multiple payment options is very useful.”

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“Very easy to find what I need”

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“Free postage and parcel arrived afew a days later, eventhough I ordered it during the weekend. Really pleased with such a fast service. Will definately be using again.”

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“Easy to use website and excellent product range.Highly recommended”

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“Your the only pet med online, where you can just buy it, straight up. No quibble. Thank you without you I'd have been at a loss.”

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“Very impressed with the quick delivery. My cats are impressed with the flea treatment. I would buy again.”

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“Everything was really easy, and the parcel was successfully delivered the following day. Very happy.”

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“Fantastic service, ordered Thursday recieved Friday and cheaper than other sites”

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“Hi my purchase from Direct 4 pet was easy to do online it was a great experience”

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“I would highly recommend this seller, I asked if they could send the tablets ASAP, and they did, within a couple of days I received them, nothing is a bother for this seller”

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“Exactly what I ordered, plus the free delivery is a bonus!”

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“Very easy wish every seller gave the same service”

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“Very quick and easy. Delicate fast too. Will definitely be using again”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 10,442 reviews