Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.88

4.9 Rating 9,951 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 9,951 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 19th February 2026

221

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time using Black Cat Medicines. The order process was easy and the communication of receipt of order and dispatch very quick. Thank you”

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“Excellent fast service as usual”

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“Always quick delivery and excellent value and service. Can usually find what I need here cheaper and easier to order than others I've tried. Very pleased with the service. Would highly recommend”

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“Simple, fast, efficient”

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“Brilliant service. Never had an issue!!”

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“Super fast delivery fantastic service would definitely recommend to anyone”

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“fast and very good value. my go-to supplier”

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“Used before , great pricing and fast delivery BUT this is second time items sent in cheap jiffy type bag so boxes items in crushed !!!”

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“It was very easy”

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“This may be premature, because my package has yet to arrive, but I am very impressed by the contact and information from the seller”

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“Easy transaction, good price and excellent delivery.”

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“Very good price and easy to deal with 5 XXXXX”

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“Easy to use”

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“Easy purchase, good communication, cheapest I've seen”

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“The website was very user friendly and I had no problems making my purchase.”

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“extremely easy to find and purchase the item I wanted. Excellent price and service.”

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“Quick service, quality products, helpful and keep you updated on your order.”

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“Good products at good prices, despatched quickly. I have used this seller before and would do so again”

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“I've made multiple purchases from this company and always been satisfied. No complaints and no issues. I would definitely recommend them.”

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“First purchase - transaction was easy and smooth, great communication. Now waiting for delivery of products but so far so good!”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 9,951 reviews