Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.88

4.9 Rating 9,959 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 9,959 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

Write Your review

Tell us how Direct 4 Pet (Black Cat Medicines Limited) made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 19th February 2026

221

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very speedy delivery and better price than anywhere else - always happy with the whole process and service.”

Helpful Report

“Amazing, I ordered through ebay initially when I suspected one of my cats has fleas and upon completion of my order I emailed Black Cat Medicines to request a prompt delivery and the communication was prompt and customer service beat my expectations and was delivered the following day.”

Helpful Report

“A very easy and efficient order process followed by prompt delivery.Thankyou!”

Helpful Report

“Good prices on flea and worm treatments for my cat. Easy to use website and free delivery.”

Helpful Report

“Excellent Services”

Helpful Report

“Ordered eye gel for my cat late afternoon and it arrived the next day! Excellent service!”

Helpful Report

“Black cat Medicines are very organized you always know exactly when your item is coming how long it will take and its always well wrapped”

Helpful Report

“I buy Dentisept for my old dog on a regular basis and the service is always first class. Arrives quickly despite what is going on in the world. Highly recommend!”

Helpful Report

“Good products at reasonable prices. Very good delivery times.”

Helpful Report

“Very user friendly Website. Very easy to repeat previous orders. Excellent service”

Helpful Report

“Great site came next day”

Helpful Report

“It was very easy to order the medication for my cat. This the second time using this company and will continue to use them. Quick and efficient.”

Helpful Report

“It was so easy to order and I'm so impressed with the service, keeping me updated with the process. They are really professional. Thank you for quick delivery, would definitely use this company again”

Helpful Report

“Fantastic customer service!!! Super fast and quick delivery. Great communication from the company. Recommended to all cat lovers who need flea spray A+”

Helpful Report

“Very easy to purchase from this seller”

Helpful Report

“The product I searched for came up first, saw free postage and went I straight to a very straightforward payment page. I wish all websites were as easy to use.”

Helpful Report

“Absolutely fantastic company delivery was so quick, and updates every step! Thank you!”

Helpful Report

“Very promp delivery.”

Helpful Report

“Very straight forward transaction. Excellent delivery service using Hermes. Far better than using Royal Mail. Goods as described and at a very good price. Thank you.”

Helpful Report

“Excellent service, fast delivery. Second order placed.”

Helpful Report

Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 9,959 reviews