Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.87

4.9 Rating 10,443 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 10,443 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 31st May 2026

222

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick and easy. Delicate fast too. Will definitely be using again”

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“Great service”

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“Great speedy service thank you”

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“Fantastic service ordered Tuesday lunch time delivery very next day WOW”

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“Black Cat Medicines are the place I always return to always got the flea and worm treatment I want, and if not there are other options. The price is always good, in comparison to other online pet shops”

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“Verry easy to navigate website i felt at ease with the whole process from finding the product to ordering will defanitly use your buisness again many thanks”

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“Very easy purchase I liked how there were different options for weight of dog”

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“Very quick and easy to get round website and checkout straight forward too, no hitches whatsoever. thank you”

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“Very easy to purchase, fast delivery, great product and competitively priced, thank you x”

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“Very easy, quick response, reasonable, have every thing you need, excellent”

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“My experience with Direct4Pets/Black Cat Medicines was good and the website was easy to follow. I was able to find & purchase what I wanted the first time of visiting the site. Thank you for making my first visit to your site pleasant. I will be back again.”

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“My website purchase was extremely easy. Also I ordered 200mg Hepatosyl for dogs and I found your website the cheapest AND free delivery. Thank you. Doreen Knight.”

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“Very Easy. finding it difficult to find Sanicat clumping, so was relieved to findnit”

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“I find Direct4Pet.co.uk/Black Cat Medicines extremely easy to use and order from. They clearly show their items so that there is no doubt what you are ordering. The item always comes within a few days and to cap it all, their price is normally the best! Would totally recommend”

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“Black Cat's website was simple to use, and commmunication about the progress of the order was excellent. My order was delivered in perfect condition, and super-speedily. Thoroughly recommended!”

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“Very happy with my purchase good quality and quick delivery will use again”

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“Would use this company again easy to place order very efficient A1”

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“Very easyyy”

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“very good very fast delivery”

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“Purchase was an easy process from ordering to delivery, thank you. Really pleased with item and the price was great 😊”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 10,443 reviews