Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.88

4.9 Rating 9,959 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 9,959 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 19th February 2026

221

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thanks for your very prompt service I shall certainly be using your company again”

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“Really straightforward and delivery time was amazingly quick!”

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“Order arrived quickly”

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“This site is easy to use and the service seems really good, to top this the prices are very competitive too! I would definitely recommend using this company and will be doing so again myself going forward 👍”

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“Very easy process with PayPal express checkout. No need to fill out address details. Free Delivery was a bonus. No messing about trying to work out delivery charges.”

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“Very easy to find what I'm looking for”

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“The only problem I had was the wide range of choice. - What to get that was right for my felines? Apart from that the process was clear and easy to follow and the prices were competitive.”

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 5th May 2021

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“Easy to find what I wanted and quick delivery excellent service”

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“Nothing much to say other than it was very easy to purchase my item and I will purchase from you again. Many thanks.”

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“Very easy to buy from eBay.”

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“Love Black Cat Medicines for all my dogs needs. I buy Frontline from them and Dentagen large chews for my beautiful black Labrador on a regular basis plus anything else that catches my eye! Excellent choice of products, and free postage. Will continue to use this excellent company. Thank you.”

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“Great service - easy to order, excellent price, arrived as expected on time. Definitely recommend Black Cat Medicines.”

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“Very easy to used and great communication feom the sellers will definitely by again feom them thank you”

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“Very easy to but this product for my cat.”

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 4th May 2021

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“Always very happy as a return customer. Super customer service and extremely good value. I very much appreciate this seller and have told my pet friends too. Thank you so much indeed.”

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“Very easy to order delivery quick”

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“Good supplier. Have used them for many years.”

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“Used many times before so items are on buy again list so one click its in shopping basket. Always good service and good prices. keep up the good work. 5 stars service”

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“No problems at all, very easy”

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“Excellent service, very fast deliveries and good communication. I will be buying from this seller again”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 9,959 reviews