Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.87

4.9 Rating 10,447 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 10,447 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 31st May 2026

222

Anonymous

Anonymous // 01/01/2019

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“Fast delivery; I haven't tried the product yet.”

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“Website was very easy to use and make my purchase...great service thank you.”

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“Excellent product. Very professional service from company. Definitely would recommend them and will use again. Thank you”

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“Very easy to purchase from the site”

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“Purchased through eBay but the company contacted straight away to say order received and again when dispatched. Impressed with delivery, was on day stated. Purchased Halti harness and straight away our rescue collie was so much easier to handle. More work still to be done but I feel more confident now.”

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“Brilliant service will order from you soon”

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“Easy to order arrived 2 day's earlier than expected very efficient will use you again for anything I need”

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“Used several times now and happy with prompt reliable service provided. Would highly recommend”

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“Excellent - the ordering process was easy, and the goods arrived the morning after I placed the order!”

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“Very easy to order”

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“i was very grateful to harriet for taking my order, there was a problem with royal mail saying they would deliver the order on the monday, after the friday (when order was placed) which they didn't do. i called harriet & she got into their tracking & asked them to leave package in my enclosed porch the next day. tuesday, the next day the order arrived. i was grateful & impressed by her gentle, friendly helpfulness all the way through :)”

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“Very easy on web site, very good price and very fast delivery.”

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“Found what l required with no problem, placed my order and was told it will be dispatched a couple of hours.”

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“Easy to order, sorted Buddy’s tummy upset … will keep ordering for other things, Thank you 😊”

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“Great item, fast delivery, 5 ⭐️ company, thank you!”

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“Ordered Droncit tapeworm tablets for my dog. Super pleased with the price as it included delivery, and Wow- what a fast dispatch and delivery it was! Great service.”

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“Very clear site to navigate”

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“I found ordering very simple and easy to do. Will purchase from you again for this very reason.”

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“Great prices and customer service”

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“Good reliable first delivery on informative website. Will use again.”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 10,447 reviews