Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.87

4.9 Rating 10,447 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 10,447 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

Write Your review

Tell us how Direct 4 Pet (Black Cat Medicines Limited) made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 31st May 2026

222

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The website was all ok on the screen as it were but took nearly an hour to negotiate through . , not letting me change post codes and giving me the wrong service .”

Helpful Report

“No problem, easy to use website. Will use again when needs must.”

Helpful Report

“Very easy to order spider x on this web site”

Helpful Report

“I needed some different medication and just typed in the names and the items came up and I was able to add them to my basket. Superb service and they are on their way.”

Helpful Report

“Easy site for finding my dogs medicine. Good prices too.”

Helpful Report

“Easy to find what I wanted and to place my order, which arrived sooner than I had expected. The pricing was also very competitive”

Helpful Report

“Easy site to use and the order came very quickly via Royal Mail. Best price I found online too.”

Helpful Report

“The website was clear and defined and the selection process and payment for items easy to complete. Now I have discovered this site I will use again and again”

Helpful Report

“Very good competitive price for the goods bought, and free delivery. Goods were dispatched same day and arrived in the time period stated, a very good service.”

Helpful Report

“Great price, excellent communication and speedy delivery. What more could you ask for?”

Helpful Report

“I found the website very easy to use. Loved the very reasonable price. Loves the free postage, but it the option that I could have paid for faster postage if I'd wanted. Looking forward to receiving it.”

Helpful Report

“Navigating the website was very easy and straightforward. I like the fact comprehensive details on the contents of the product I purchased were available for that product. Also, very friendly customer service gave me reassurance in my purchase. Will be using this seller from now on for my cat's needs. Thank you!”

Helpful Report

“Was very quick and easy to find what I needed and to purchase it.”

Helpful Report

“Website easy to navigate - product easily found and a great price. Will definitely use again.”

Helpful Report

“Good price and good service. Recommended.”

Helpful Report

“Speedy delivery”

Helpful Report

“Very easy website to use and great price with free delivery”

Helpful Report

“Great service and fast postage, every time!”

Helpful Report

“Easy to use website and fast delivery”

Helpful Report

“Your web site and ordering service is good But useing Hermes for deliveries let's your company Down.”

Helpful Report

Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 10,447 reviews