Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.87

4.9 Rating 10,443 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 10,443 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

Write Your review

Tell us how Direct 4 Pet (Black Cat Medicines Limited) made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 31st May 2026

222

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt dispatch and well packaged. Easy transaction.”

Helpful Report

“Website clear and easy to use, and I'm over 70.”

Helpful Report

“Excellent first experience. Easy to use website. Faster than expected delivery.”

Helpful Report

“Easy to place order paid with Apple Pay. The product I ordered was too small, I was supplied with a returns form, posted via post office, emailed POD over & was reimbursed right away, excellent service. Will now order a large size 👍🏻”

Helpful Report

“The website is very easy to use. Good communication with the progress of my order”

Helpful Report

“The website could have been easier to search using the search bar option as I was specifically looking for 8m Flexi leads and instead was given lots of options for other lengths”

Helpful Report

“Arrived next day”

Helpful Report

“You get a pop up saying you'll get 5% off your first order if you subscribe but then you never actually get emailed a code. Frustrating.”

Helpful Report

“Excellent service n price”

Helpful Report

“Best price I could find for the item. Delivery excellent in fact within 2 days!”

Helpful Report

“Fantastic service. Ordered yesterday afternoon, order delivered today at 9.30am. What else is there to say. thank you”

Helpful Report

“Very easy to place an order.”

Helpful Report

“Great product cleared my dogs eyes up 3 days. An fast delivery to”

Helpful Report

“Fast service good product and good 😊 price”

Helpful Report

“Easy to order and pay. Unfortunately my dog's medicine has still not been delivered....”

Helpful Report

“Very easy to order lots of stock good prices will buy again many thanks Dave”

Helpful Report

“Fast delivery; I haven't tried the product yet.”

Helpful Report

“Website was very easy to use and make my purchase...great service thank you.”

Helpful Report

“Excellent product. Very professional service from company. Definitely would recommend them and will use again. Thank you”

Helpful Report

“Very easy to purchase from the site”

Helpful Report

Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 10,443 reviews