Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.87

4.9 Rating 10,447 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 10,447 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 31st May 2026

222

Anonymous

Anonymous // 01/01/2019

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“Very good value great delivery speed would recommend”

Helpful Report

“So easy to use. First time customer. Just typed in what I was looking for and a list appeared. Put my items in my basket and autofilled my details. Then preceeded to PayPal. Which I prefer as don't have to give my card details. Email sent to me immediately after purchase and tracking available. And a bonus.. Cheapest price found with no shipping charges. Thankyou.”

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“Easy to order, very quick delivery. Thank you”

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“Fast efficient service. No problems at all.”

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“My very sick cat is surviving on Specific Allergen Management Plus dried food he will not eat anything else. I phoned and they were very helpful .”

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“I cannot buy Specialist dog food for Kidney & Heart locally and have previously ordered it on Amazon. I thought this time I would order direct from your company and found ordering easy and straightforward, plus it was delivered promptly. It was cheaper too which was a bonus. Thank you.”

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“Very simple to use.”

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“It was easy to find what I needed at the right price”

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“Great website,vast selection of products,easy to navigate and make a purchase. Also quick dispatch of items. It's 5 stars all round for Black Cat Meds. Only bad point was Royal mail 48hr tracked delivery took 4 days to deliver and mangled the packages in the process! Luckily inner items undamaged.”

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“Bought product from them for the first time. Web site very easy to use. Prompt delivery service. Will be using this company again. No complaints.”

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“So easy to find”

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“Very easy to order online, product arrived 2 days later, excellent service. This my second order and will continue to use Direct4Pet/Black Cat Medicines”

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“Easy to order - good communication when I asked a question and quick delivery - PERFECT thanks”

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“Very easy to navigate and use website, I had no problems. Great prices, too! Thank you.”

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“It was no problem. Very straight forward to use website.”

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“Very simple and easy to order.”

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“It was so easy to order the medicine from you for our spaniel fantastic service”

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“So easy, couldn't believe it!”

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“Quick and easy purchase with super fast dispatch”

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“So easy to find and purchase with very quick delivery 👍”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 10,447 reviews