Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.87

4.9 Rating 10,451 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 10,451 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 31st May 2026

222

Anonymous

Anonymous // 01/01/2019

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“Quick delivery and excellent service, couldn't be better!”

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“Great service”

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“Website easy to use to find what I needed. Prices competitive & items in stock. Unsure why Each cats items were despatched separately costing the company double postage? Would definitely buy from again”

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“Easy to order and arrived next day! Was so surprised it was such quick delivery! Only problem was that it was left in a bin store outside by Hermes, and only discovered by surprise! Xx”

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“Order arrived next day exactly as described. Perfect service.”

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“Good purchase and fast delivery”

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“The website is well designed and made ordering a very simple process, which is a refreshing change!”

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“Easy to use website. Splendid!”

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“Fast delivery and great product at a great price 👍.”

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“Website is easy to use and the service I received was quick and efficient. Highly recommend.”

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“First time purchase with Direct4Pet & I was very pleased with the prices and service. Received my order promptly. Have already placed a second order with them and will use again.”

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“Easy purchase and speedy delivery”

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“Great service. Speedy and friendly delivery. I bought the Derma gel, recommended by the vet for my dog's paw wound which just was t healing. So far seems to be working well.”

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“Ordered Dermalease, It arrived within 3 days of ordering, and is really helping with with my pets condition”

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“Very easy to order arrived in said time”

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“Prompt delivery, the spray works well, many thanks”

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“Great Service”

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“Will definitely buy from them again. They offered the best price for the product that I bought. Free delivery which took a couple of days.”

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“Previous customer of black cat medicines, still the same good quick service and delivery.”

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“Easy to use website and ordered products came in the timeframe that was advised. Would definitely use again.”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 10,451 reviews