Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.87

4.9 Rating 10,451 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 10,451 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 31st May 2026

222

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service. Easy to order, reasonable prices and quick delivery.”

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“Very easy to place my order, very pleased with free delivery and the product was delivered quicker than I expected. Pleasantly surprised as I do shop around and have used many different sites but this was the best to date.”

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“Order came nice and quick.”

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“I always check Black Cat Medicines first whenever I am looking for anything for our cat. Their service is reliable, the delivery is quick, and the products are always top quality. Squeaky's teeth have never been so healthy, with the toothpaste brought from Black Cat Medicine! She would definitely recommend if she could talk!”

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 9th August 2021

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“Came in good time and was very impressed”

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“Every went smoothly and fast delivery too.”

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“Quick to order and even quicker to deliver! thank u :)”

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“Very easy to use and site is easy to navigate. Delivery was super quick and perfect. Very happy. Thank you.”

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“Ordered from Direct4Pet.co.uk.. Placed the order in the afternoon one day Arrived through the letterbox the following morning....how good is that... The site was easy the use. Paid with PayPal job done... A fast trouble free shopping, experience..”

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“Excellent service and competitive price. Will use again.”

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“Order arrived within 24 hours - fast and impressive”

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“The website was easy to use and the toy arrived extremely quickly- great service! The frisbee was good quality and our dog loves it! Only downside was I went to buy another one as I was so pleased with it (and he is prone to losing his toys) and the price had gone up!”

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“Great. Good prices and easy to buy. Would use again”

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“Really easy to use and medicine came quickly.”

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“Easy to find the product we needed at a competitive price.”

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“Cheapest online for flexi 5m tape lead. Choose free standard delivery and arrived the same week.”

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“Excellent. Good communication received on delivery dates and full refund offered due to a difference in timings from when ordered online. Actual delay was much less than thought and notification by email was quick on despatch and carrier details. Postal service was two days from email advice.”

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“Always use them, fast free delivery - Thanks”

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“Absolutely perfect fast delivery!!”

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“Found it so easy to use this site, the response was so quick. I would certainly use again. Thank you”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 10,451 reviews