Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.87

4.9 Rating 10,451 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 10,451 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 31st May 2026

222

Anonymous

Anonymous // 01/01/2019

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“Superb service. Can't give them enough stars! Package arrived the following day. Very organised . Would highly recommend and will definitely buy from them in the future.”

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“Very quick process good firm and easy to work with”

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“Great website”

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“Really good prices and swift delivery”

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“Very easy and reliable”

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“Quick service and great price!”

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“Really can't fault them whatsoever. Purchased numerous times and will again.”

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“Very easy to find what I wanted and super fast check out even though it was first purchase.”

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“First time using this supplier. Very easy to order on website, lots of communications updates sent to me and arrived very quickly…ordered 4.30pm Tues and arrived in post on Thursday. Excellent service, would use again.”

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“I found buying from Direct4pet so easy and the price of the medicine I wanted was significantly cheaper than my local vet and other online sites. I would highly recommend this site.”

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 12th July 2021

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“Easy web site to find item required. Prompt dispatch by Royal Mail. No added delivery charge which made purchase easy”

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“Vvery easy.”

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“Bought off eBay, cheapest price I could find with quick dispatch”

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“Very easy to order and prompt delivery. Very happy!”

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“Easy order- eco friendly packing”

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“Easy to order, competitive pricing and quick delivery.”

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“My purchase from Direct4Pet.co.uk / Black Cat Medicine was very easy and I found them to be very helpful, thorough and reasonable. I would definitely use them again.”

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“It was a very easy and quick transaction”

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“Life saver! Literally. My kitty was so unwell and due to the speed if handling she is already on the road to recovery (ps I know what was wrong and what she needed just needed it quickly....before anyone thinks I'm a bad catmom)”

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“Prompt delivery, packaging OK, cheaper than the vet. What's not to like?”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 10,451 reviews