Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.87

4.9 Rating 10,450 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 10,450 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 31st May 2026

222

Anonymous

Anonymous // 01/01/2019

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“I ordered the items yesterday afternoon and Royal Mail delivered this morning. Very impressive service and good value for money.”

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“Excellent website, prices lower than competitors, free delivery and arrived next day. Great service, impressed will visit again.”

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“Very quick delivery”

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“Great prices, great all round service, from ordering to delivery :)”

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“Excellent service, very prompt”

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“Easy ordering and quick delivery.”

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“Simple site to navigate, quick and easy checkout”

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“It was very easy to place an order. I found the item I wanted very quickly too. No problems encountered.”

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“Ordering was easy and the delivery was next day Thank you guys great service xx”

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“Good price, quick delivery, what more could you want. Will use again, thanks”

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“I have bought from Blackcat for a few years and always had excellent service. The prices are very good value as well. The user interface is far superior to another website. The tieup and name change did confuse me but all is good now”

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“Good ordered with ease and very fast delivery, thank you”

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“Easy purchase at 8.00am one day but not dispatched to Royal Mail until 18.00pm the following day. Not what I’d call a speedy service.”

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“I was looking for Johnsons cat flea tablets on ebay but nothing stood out for me. So I googled the product and straight away I came accross your fantastic homepage and found exactly what I wanted at a fantastic price. And to put the icing on the cake... My purchase came the next day. Fantastic. A*****”

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“very prompt delivery - need to order more soon so hope that the quick delivery continues”

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“Very easy, good price and prompt delivery”

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“I bought this as the reviews and recommendations on Facebook was superb, it said it was the best spray which gets rid off of the Fleas and their life cycle. this has worked great for he first couple days as there was no fleas to be seen, however after 4-5 days we have been fleas again, we used to bottles for a 3 bedroom house and it said one would have been enough but we sprayed it everywhere and just very surprised it hasn't kill all of them. However another fumigation is needed with the same spray and hopefully that will kill the remaining fleas.”

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“Very impressed … great communication and fast delivery would definitely recommend and will use again”

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“It is a very user friendly website and the order was delivered within days. Very satisfied..”

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“Brilliant service. Easy to order, reasonable prices and quick delivery.”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 10,450 reviews