Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.87

4.9 Rating 10,370 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 10,370 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

Write Your review

Tell us how Direct 4 Pet (Black Cat Medicines Limited) made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 31st May 2026

222

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am happy with the service I hope they keep the price down of the Dechra Lubrithal ® Soothing Eye Gel for Dogs and Cats. Have bought 2 so far and will buy more from this site 5 stars +”

Helpful Report

“Efficient and effective ordering and delivery process and extremely good value for money.”

Helpful Report

“Easy to use website for ordering the 25kg of wild bird seed which I required, followed by an extraordinarily fast delivery to this remote north-west corner of the British Isles where I live. All in all an extremely efficient service, so many thanks from myself and the hordes of birds in my garden who are currently enjoying the very welcome food!!”

Helpful Report

“Quick dispatch and delivery. All good.”

Helpful Report

“Very good product efficiency for my cat's and good price”

Helpful Report

“Brilliant experience all round, the delivery time was amazing and the product was an excellent price - would highly recommend.”

Helpful Report

“Totally reliable ollys medication is always on time ..and any problems they are there to help professional and reliability is what we all want for our pets and their medication.”

Helpful Report

“fast delivery, satisfied with the product”

Helpful Report

“web site very easy to use and product was delivered very fast :-)”

Helpful Report

“Lovely product, fast p@p, happy with service”

Helpful Report

“Unfortunately I never received my order as it turned out that the suppliers had run out and so I was given a vague estimated delivery date of some time in the New Year so I cancelled. In fairness, I am sure this was not the fault of direct4pet and they refunded immediately but I was informded that the order was on its way when clearly it could not have been.”

Helpful Report

“Ordered flea spray for my house at a cheap price with free delivery fantastic”

Helpful Report

“I ordered some food for my pet rats. 4 bags cheaper then anywhere else. Great communication, fast delivery.”

Helpful Report

“Easily navigated purchase process. Delivered within advertised parameters. Updated on stages of delivery process. Overall satisfied with purchase, price, product and postage.”

Helpful Report

“Super easy to order and very good communication and quick delivery”

Helpful Report

“Service from purchase to delivery was swift and perfect!”

Helpful Report

“Very competitive prices. Easy to order and delivered very quickly.”

Helpful Report

“Fantastic prices and quick free delivery, will now be my permanent retailer for my cat flea treatment”

Helpful Report

“5*!!!!!!!!”

Helpful Report

“Very happy with my product, very fast delivery.”

Helpful Report

Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 10,370 reviews