Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.87

4.9 Rating 10,371 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 10,371 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

Write Your review

Tell us how Direct 4 Pet (Black Cat Medicines Limited) made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 31st May 2026

222

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super service, very quick. All good”

Helpful Report

“Great service. Guinea pig food came really quickly. They love it. Many thanks.”

Helpful Report

“Great prices. Quick delivery. Excellent service”

Helpful Report

“Easy to find the products I wanted, and the order process was simple. When I had a problem with my delivery Direct4Pet responded within a few hours and sorted my problem immediately.”

Helpful Report

“Very east to order, came on time , would recommend Durect 4 Pets .”

Helpful Report

“Great website, easy transaction and quick delivery. A++++ Thankyou!”

Helpful Report

“Was easy to order, very fast delivery. Recommend will use again.”

Helpful Report

“Easy to purchase. Good prices and selection of products”

Helpful Report

“It would have been ok if my medicine had arrived but unfortunately this company used evri so two weeks later no order my cat has got sick without it . You have to fill in a form to say its not got to you so still not resolved . Ended up having to reorder from animed which came in two days by royal mail”

Helpful Report

“super super fast delivery, good price”

Helpful Report

“All very good.”

Helpful Report

“Paid extra for next day delivery. That has been ignored and my dog biscuits are coming 4 days after I placed my order. This is not on. Tried to contact but had no luck hence this review.”

Helpful Report

“Excellent company. Very quick delivery Thank you”

Helpful Report

“Excellent and easy to use web site. The best prices anywhere, and very quick delivery.”

Helpful Report

“This website I found straightforward and simple to use, whether searching by product or manufacturer name”

Helpful Report

“Items are shipped through Amazon and this is not clear when you order Would not have ordered this if had I known”

Helpful Report

“It was very easy.”

Helpful Report

“First time I had used this site and I was very impressed with the customer service and ease of ordering.The customer service lady was soooo helpful, nothing too much trouble. It was a pleasure dealing with someone like that (sorry didn't get her name!) Delivery as confirmed and will certainly be ordering again. Thank you!!!”

Helpful Report

“Found the product quickly and price was very competitive. Use of the website and payment system was easy and efficient.”

Helpful Report

“Nice web site good price 👍”

Helpful Report

Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 10,371 reviews