Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.88

4.9 Rating 10,077 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 10,077 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

Write Your review

Tell us how Direct 4 Pet (Black Cat Medicines Limited) made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 19th February 2026

221

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simplicity in ordering. Great prices and free delivery.”

Helpful Report

“Easy but unable to use Apple Pay for purchase for some reason.”

Helpful Report

“I googled my product and Direct4pets was the cheapest. Honestly the website was really easy to use. Clicked on what I wanted. Paid and that was it no hidden cost. The website is easy to understand, clear instructions”

Helpful Report

“i can't give a review on something that hasn't arrived i am not happy with the service i paid for express delivery and i'm still waitng !!!”

Helpful Report

“An easy transaction - purchases arrived quickly and just as expected. Many thanks.”

Helpful Report

“Very easy to order my cats prescription medication. Far cheaper than my vet would charge. Ordered Wednesday delivered Friday. I always use this supplier.”

Helpful Report

“I have always ordered my Rheumocam (Meloxicam 1.5mg/ml) Oral Suspension For Dogs through Direct for Pets. It is very competitively priced and dispatched quickly. I had an issue with a repeat prescription but this was resolved within a hour via email and the product was still dispatched on the same day that the prescription was queried. Always excellent service, and delivered within a couple of days.”

Helpful Report

“Excellent service, great communication and quick delivery. The item ordered was much cheaper than buying it from my local vet.”

Helpful Report

“I was surprised to find feather/down coat wash liquid on a pet website but pleased to find it at such a good price. I have used this particular product before and used the last of it last week so was eager to purchase ready for next time. I didn't realise the website was new but it was easy to use easpecially with Shopify as a payment option.”

Helpful Report

“Very easy to find and order my item . Gave up on other sites”

Helpful Report

“The cat enzymatic toothpaste arrived quickly. It was well packaged and my cats love this.”

Helpful Report

“Great products at great prices. Very easy to order online and communication was good throughout the transaction. Fast efficient delivery and service. All in all would recommend Direct4Pet.co.uk”

Helpful Report

“I highly recommend Mrs. Bruce Nora for fund recovery. She was a great help—contact her at bruce-nora-254--(@)-gmail-.-com.”

Helpful Report

“I have used this company several times before with no problem whatsoever. Even though they are a bit more expensive than others, they managed to deliver my order within 3-5 days as stated on the website. This time it took 12 days! I will think twice before using the company again.”

Helpful Report

“5 Stars - First-class service. Well done. I had a query about my order, which was answered immediately - I would highly recommend”

Helpful Report

“Extremely efficient service - with very quick delivery of catnip for my cat, Bijou! Well done and thank you! :)”

Helpful Report

“So easy to order , reasonably priced and fast delivery”

Helpful Report

“Yes thankfully it was very easy to use. I had to change my bank card as the number had changed.”

Helpful Report

“Easy to order and competitive price and really quick delivery.”

Helpful Report

“No problem at all. As long as the prescription Is available it was easy. I have used your site regularly over the last year or so for my old cat and always been happy. Hence returning to you.”

Helpful Report

Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 10,077 reviews