Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.87

4.9 Rating 10,448 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 10,448 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

Write Your review

Tell us how Direct 4 Pet (Black Cat Medicines Limited) made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 31st May 2026

222

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good value for money and received very soon after placing the order.”

Helpful Report

“Quick and easy to use”

Helpful Report

“Your website is very applicable and has ease to order would highly recommend”

Helpful Report

“Free delivery and quick. Also cheapest items will use again possibly monthly.”

Helpful Report

“Great price and quick delivery. Have used for a number of years now and will use for more years to come. Thank you”

Helpful Report

“I’m not impressed. It said free postage but l paid extra for the much needed flea spray to arrive Friday! No sign Friday or Saturday now Sunday and still waiting and flea jumping!!!”

Helpful Report

“The purchase was easily carried out. I Would use again.”

Helpful Report

“This was the first time I have used Black Cat Medicines and was very pleased at how easy it was to place my order. Will definitely be using again.”

Helpful Report

“cheapest around, easy to use website, simple to pay, will use again”

Helpful Report

“We found the ability to purchase quick and easy. Also the cost was less than in other major online retailers. Arrived quickly, with no fuss and confirmation emails all ok.”

Helpful Report

“Easy website to find your way around”

Helpful Report

“Relly easy to use the site and place an order, very polite and helpful customer service staff”

Helpful Report

“Website very easy and straightforward to use. Would recommend to my friends.”

Helpful Report

“Easy to shop , unfortunately I paid for faster day postage 1-3 day but it took a week to get to me ,I tracked it from the time I got the email very slow”

Helpful Report

“Website Very easy to use to order”

Helpful Report

“Easy process. Thank you”

Helpful Report

“For someone who isn't too good with modern technology I found the website very clear and easy to use.”

Helpful Report

“The acqdent is very good for the dogs breath and i always get it on time”

Helpful Report

“very ease to find what i was looking for”

Helpful Report

“No trouble with ordering what I wanted,all went very well thankyou.”

Helpful Report

Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 10,448 reviews