Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.88

4.9 Rating 9,966 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 9,966 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 19th February 2026

221

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Been with black cat medicines several years, excellent Seller and no issues, fast delivery and great products. Top Seller! Thank you”

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“Very good quick service”

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“Found the product we wanted and ordered it without any fuss. Product has just arrived via Royal Mail 48. Very happy with the efficient service.”

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“Super easy and kept informed of progress throughout”

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“Good Product ,”

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“Very easy website to use”

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“Excellent easy website to use”

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“It was so easy well priced and the other good thing for me was Royal Mail was used as the delivery service always back good pricing and fantastic service thanks again gerald morgan”

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“My order was as expected, very good. Thanks”

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“Excellent fast delivery - price for 2 items I bought was nearly the same as 1 from everywhere else - will buy from again - easy paypal payments”

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“Reasonably priced item. Easy transaction.”

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“I've not ordered direct from Black Cat website, but have ordered many times from their ebay shop. Purchases have always been easy, prices are as good as any & better than most, and delivery has always been quick.”

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“I found what I was looking for very easy and quick. Checkout done through PayPal. As well very easy and quick . Price was good. Will order again . Just ordered yesterday so haven’t had this delivery. But on previous orders my delivery was always on time and nothing was damaged”

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“Now I know how to place my order it is very easy, more so as I am purchasing the same item each time. This is just as well, we I do not do much on-line shopping.”

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“Excellent service. Speedy delivery and a company I feel I could consult should i need to.”

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“Web site clear and easy to order and fast checkout great communication fast delivery highly recommended”

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“No problems and always use e bay”

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“Very good prices, simple to navigate the website, will certainly use again and recommend.”

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“Very good service. Very quick on getting goods to you. Would use again thanks.”

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“Very easy transaction, product delivered 2 days earlier than expected which is always a bonus”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 9,966 reviews