Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.88

4.9 Rating 10,031 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 10,031 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

Write Your review

Tell us how Direct 4 Pet (Black Cat Medicines Limited) made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 19th February 2026

221

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very speedy and efficient delivery of product. Very good value for money. Has made a significant difference to my dog's health and mobility”

Helpful Report

“Ordered Acid Ease for a horse. Ordering was easy, super quick delivery and excellent communication re delivery and great value for money. Will definitely use again.”

Helpful Report

“Such an easy ordering process and very fast free delivery with Amazon. Great service.”

Helpful Report

“As a new customer, I was extremely pleased with the efficiency of ordering prescription medicine for my cat. Choose the prescription medicine your pet needs, take a photo of the vets prescription, pay, job done. Delivery was very quick.. ordered on the 30 May, delivery 01 June.”

Helpful Report

“Was quick and easey to order will certainly be ordering from here again.”

Helpful Report

“Still waiting for my order to be despatched Called the number on numerous occasions with no reply. An email was sent, and still no reply I won't be buying my dog's needs from this company again”

Helpful Report

“It was easy peasy!”

Helpful Report

“Easy to order Thanks”

Helpful Report

“My son does it for me as unfortunately I'm useless at technology. He found it simple”

Helpful Report

“I have found your site veery easy to use, and also for my downloading the prescription for our Ruby. Thank you so much Direct4Pet.”

Helpful Report

“Great service, and great communication, would highly recommend.”

Helpful Report

“Website easy to navigate and upload prescription; very competitive price and super-fast delivery. Highly recommended!”

Helpful Report

“Easy to find products Easy to order Easy to pay”

Helpful Report

“Easy to order, and arrived quickly and earlier than expected, very satisfied customer.”

Helpful Report

“Couldn't have been easier to order my pets prescription, and was posted and received in record time. I will be using this service again.”

Helpful Report

“Good product at a very reasonable price,delivered quickly and well packaged,what more could you require. Peter”

Helpful Report

“First time ordering medication for my Cat, and I am so impressed with the service from start to completion of my order, and the fantastic savings a total of £56.00 !! Can not recommend enough. Thank you Direct4Pet.”

Helpful Report

“Easy to use system. Good company to deal with. Excellent deliveryservice”

Helpful Report

“Good price on an easy to set up subscription quick delivery with good communication”

Helpful Report

“Excellent site to navigate, as well as superb service delivery received quickly as well as competitive prices”

Helpful Report

Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 10,031 reviews