Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.88

4.9 Rating 10,209 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 10,209 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 31st May 2026

222

Anonymous

Anonymous // 01/01/2019

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“It was easy to find what i was looking for and really good competitve prices too. Delivery of products was within the time scale they gave and in perfect condition. Thank you”

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“Really good price on the biodegradable dog poo bags. However I ordered 2 lots of 500 which should of been 20 packs of 50. Although I only recieved 19 packs. I emailed the company using my order ID twice explaing that we were a pack short. I've heard nothing back, no message, no email. So a good price for a decent product but no service afterwards.”

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“Purchasing was easy but I am yet to actually receive my order. Amazon shipping appeared to collect and from seller and then immediately state it was undeliverable and should contact seller. They have advised they are sending replacement but I am still waiting.”

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“Where is our delivery of birdfood? It should have been delivered Monday 30th. We have been in the house for the past 3 days. Can you tell us when it will be delivered?”

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“Great site , easy to navigate . Great communication .Best prices always fast delivery 😁”

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“Very good, service is excellent”

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“Easy to use, great prices fast delivery.”

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“Easy to negotiate website and a small discount for new customers. Reasonably priced too.”

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“The website is easy to use - I always make sure I have a photo of the prescription to upload to hand - took 2 minutes to complete. I have used it several times - always a good experience.”

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“Easy ordering, cheaper than other suppliers arrived within 48 hours - will order again from This company!”

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“Had to think for a minute then realised and it was done .Excellent.”

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“Really easy website placing an order is very easy and next day delivery is a god sent. And if you ever needed to contact them about a quiry the customer service team get back to you the same day usually within a couple of hours would recommend to everyone who needs to order medical and other things for there pets 10 out of 10 for service speed and customer service order with confidence”

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“Super fast delivery”

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“Excellent service, on time with my subscription every month. Definitely hassle free.”

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“Easy to access web site and make online purchases with excellent value products and very quick delivery - 5*****”

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“Excellent service yet again, very impressed with this company”

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“Web site is excellent , easily navigable making choice of product and ordering simple and effective”

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“Have used this website a few times and have been really pleased every time. I have recommended this website to friends with pets. Easy to use and quick delivery.”

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“easy to use website and good prices, delivered quickly”

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“Very easy and very fast delivery, highly recommend. Thank you.”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 10,209 reviews