Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.87

4.9 Rating 10,440 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 10,440 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 31st May 2026

222

Anonymous

Anonymous // 01/01/2019

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“I knew what I wanted but wasn’t sure if the website had it so I put it into the search box and found what I wanted”

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“Still waiting for my order”

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“Very simple, and quick to order and pay”

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“So happy to have found this site. It gives full and comprehensive information regarding any medication you may need. So easy to use and delivery is fast and efficient. Will definitely be using Direct4Pet for any future requirements.”

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“Extremely easy transaction, Google search shows this company the cheapest for the product I wanted, paid with PayPal.”

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“Fab and quick service, within 13 hrs of placing order, It was on it way. Fantastic service defo recommend and will be ordering again 👍”

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“the checkout was very easy and quick. thank you”

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“Quick painless transaction and great price”

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 16th February 2022

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“No problem placing our order. There are plenty of options available for payments, we went for the Amazon account as I didn't have my card to hand.”

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“First time customer- I knew what I wanted to buy and Direct4Pet/Black Cat Medicines offered the best price and free delivery. The website was easy to navigate and the despatch was very prompt - ordered late Friday afternoon and it was in the post the same day. Good communication by email and the package arrived on the stated day (Monday.) It was well packaged and in good condition. If the supplements suit our dog, I will definitely buy from this company again.”

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“Ordered a bed for my dog. It was delivered fast, really good price but my fault, didn't take into account the thicker sides so it was too small. I was sent a pre paid returns label and the return was so simple Re-oredered the larger one Excellent customer service”

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“Excellent service as always. Speedy delivery. Couldn't recommend more highly!”

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“Very easy and good price.”

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“Seam free service from order to delivery”

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“Very quick service payed for express delivery and received the next day. Will use again very pleased.”

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“excellent service ordered one day delivered the next”

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“Ordered and delivered within a few days at the best price on the Internet so highly recommended”

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“Easy to use web site. Delivery times great would buy from this web site again.”

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“Very quick and easy , very efficient”

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“Quick google search and cheapest tablets I could find for my dog so thank you as it gets expensive having to keep buying them”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 10,440 reviews