Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.87

4.9 Rating 10,442 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 10,442 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 31st May 2026

222

Anonymous

Anonymous // 01/01/2019

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“Excellent service. Items are all good and delivered quickly. Customer services are absolutely brilliant and extremely helpful. Yes, I would recommend this supplier”

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“Website very easy to use. Reasonable prices. Fast delivery. Thank you.”

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“No problems with this now regular order for our greyhound's ailing gums!”

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“Great selection of products at excellent prices. Easy to order online and very quick delivery, thank you.”

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“Easy site and quick delivery”

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“Excellent service and value.”

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“A clear concise website making ordering easy”

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“Was easy to renew policy”

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“Straight forward transaction”

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“The Lily’s pet food looks like it’s seconds quality. I have never seen so much fatty stuff in the meat. Lucky my dog still ate it. So won’t be ordering that again. The tubes of Dentasept were battered, but luckily not damaged Delivery was very quick”

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“Easy to order and product arrived quickly”

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“Very well designed website which is easy to navigate and works smoothly - no glitches or slow-loading pages. Wide range of products at great prices. The checkout process was straightforward, and delivery was extremely speedy. Excellent all round!”

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“My purchase was easy to pay and easy to use your website”

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“Very easy to order, quick delivery. . The retractable dog lead I bought, was not only cheaper than the large Pet Stores, but £10 cheaper than one of the leading bargain stores. Will definitely use this site/ company again.”

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“Easy website to use. Very quick despatch and delivery. Never had any issues.”

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“Very happy with the site, easy to navigate, etc. Delivery was quick and FREE!!!!!! Superhappy with that!! Unfortunately, I ordered the wrong item lol, but that is nobodys fault but my own. Highly recommend Direct4Pet and I will be using them again for supplies in the future too. Already got my eye on some toys for my boys! A+++++”

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“Choice of items were good, along with ease of ordering. So naturally, the speed of delivery was important too - but that wasn't a problem either. Definitely would use this firm again.”

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“It was very easy. Product delivered promptly. 👌”

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“Received order within 3 days of ordering, good price for product”

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“Easy site to access the required product, good price and delivered by post within the advised date. Very pleased with result”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 10,442 reviews