Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.87

4.9 Rating 10,443 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 10,443 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

Write Your review

Tell us how Direct 4 Pet (Black Cat Medicines Limited) made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 31st May 2026

222

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use web site. Delivery times great would buy from this web site again.”

Helpful Report

“Very quick and easy , very efficient”

Helpful Report

“Quick google search and cheapest tablets I could find for my dog so thank you as it gets expensive having to keep buying them”

Helpful Report

“Easy transaction, quick delivery will definitely use again.”

Helpful Report

“Very easy to order - best price that I could see on internet - and delivered very quickly in secure packaging. Thank you!”

Helpful Report

“Very easy to order on the website and such speedy delivery - ordered at lunchtime and it arrived the next day!! Very impressed.”

Helpful Report

“Very good and straightforward”

Helpful Report

“The only problem was trying to put 69 in the address as I felt it was essential but couldn't alter anything.”

Helpful Report

“I order this product once a month for my dogs pancreatic insufficiency. I am a working person, who needs to do life admin at a quick and easy pace. The website is fantastic and I can always find what I need, order, and pay super quick. Thanks Direct 4 Pet!”

Helpful Report

“Very pleased to have found this company to purchase regular medication for my dog. The price is competitive and with free postage it is great value. With increasing prices for most items it is more important than ever to make small savings where possible. I’m a very happy customer :)”

Helpful Report

“It was easy once a knew my way thank you not too good on social media tho.”

Helpful Report

“Excellent service and so easy to order.”

Helpful Report

“Mega Excellent Company To Deal With Re Product Price Delivery / Will Have No Hesitation To Deal Again With This Company // Thanks Plus ..”

Helpful Report

“I order the product each month and within 2 working days it’s received fantastic service from direct4pets”

Helpful Report

“Easy to order, young lady on the phone very helpful and polite, will have no hesitation in recommending and buying again. Patch and Lord Geoff Gregg, Tursdale, County Durham.”

Helpful Report

“Easy to navigate the website, competitive pricing, prompt delivery.”

Helpful Report

“Very easy to use this website, quickly found what I was looking for and ordered, easy. Thank you.”

Helpful Report

“Placed order over the phone. Pleasant and very helpful person . Next day delivery was very impressed. My order came as tablets not capsules as requested. but will hope for the best !! Would recommend.”

Helpful Report

“Very easy to order. Ordered it yesterday at 10 to 5 and it was delivered today. Remarkably quick.”

Helpful Report

“Came up on my Google search for the product. Easy to follow website Will use this site in future”

Helpful Report

Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 10,443 reviews