Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.87

4.9 Rating 10,369 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 10,369 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 31st May 2026

222

Anonymous

Anonymous // 01/01/2019

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“Very pleased with purchase. Well packed, quick delivery. Thank you”

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“Quick delivery, great after care. Recommended.”

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“Yes it was okey”

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“Very simple & straightforward.”

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“Ordered Nikwax wash. Easy to order. Arrived quickly. Well packaged. Would buy from here again”

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“Webside very easy to navigate and to place order.”

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“Site was easy to find and use , very informative, great price for product , would recommend to everyone, will use again .”

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“I item I wanted was out of stock. I used the email alert to tell me when the item was back in stock and ordered it immediately. The item arrived within two days. An excellent service - thank you.”

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“Ordered flea drops for cat, easy to find what I wanted and order. They were very quick to dispatch and communication was good. Order arrived quickly.”

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“Good value and quick delivery”

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“I received my order about 3 days later so I was very happy at the speedy response.”

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“##BEWARE##, this company will not respect your consumers rights. They failed to deliver my parcel then refused to reimburse me. Luckily i had paid through Paypal, so they stepped in. Companys who do not respect your consumers rights do not deserve your hard earned money”

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“Great service”

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“Very easy to order online and super fast delivery, highly recommend”

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“Very easy to order from the website,,! Item itself was absolute rubbish”

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“Fast efficient service with great prices. Would recommend!”

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“Item never received due to Courier non-delivery. Don't use AMAZON to deliver again. Try ROYAL MAIL.”

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“Very easy to purchase. Quick delivery.”

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“I found it very easy to use...and usually have problems with website....arrived really quick and good service. Also delivered”

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“Easy site to folliw and to place the order. Delivery prompt. Will use again.”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 10,369 reviews