Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.88

4.9 Rating 9,943 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 9,943 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 19th February 2026

221

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was very easy to find the product i required and even easier to make my purchase via paypal”

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“Simple and straightforward and cheaper than Amazon!”

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“A wonderful service ,they keep in touch with you letting you know exactly when Your purchase is being despatched, came across them by chance ,would recommend and I will be using them again 😁👍”

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“easy process and very quick delivery.”

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“Great company to deal with, good communication and speedy delivery A+”

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“Reasonable price came early”

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“Absolutely brilliant very easy & quick delivery highly recommend”

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“Had no problems in ordering my purchase. Will order again from you.”

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“Quick and easy too order. Very easy to use good quality and worth every penny thank you.”

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“So easy to order and fast delivery too. Best prices 5*****”

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“Totally easy to order, superb delivery timescale, superb price. What more would anyone want.”

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“Brought flexi leads, the customer service and prompt delivery was outstanding Many thanks”

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“This is the 1st time I've used this company, no issues, sent out quickly and emailed with delivery details.”

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“Great, very fast delivery!”

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“Product arrived quickly, reasonably priced. Will use again and would recommend”

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“this site was easy to order from and I was kept up-to-date with the progress of my order..my dog loves his treat so does his healthy tummy that's why have used them again.!!!!🐕🐕🐕🐕🐕gets a five rating from me....”

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“Received early when I ordered from eBay. Good price and customer service message.”

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 26th June 2021

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“Very quick and easy ordering via eBay and purchase arrived promptly. I would use this company again.”

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“Very easy to find what I needed. The customer service is available for better information, which is a great thing, and the delivery is been very fast. I will return. Thanks”

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“The website is quick to use and i had no issues placing my order and it came sooner than i thought given i had placed my order so late in the day - will be back for sure”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 9,943 reviews