Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.87

4.9 Rating 10,442 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 10,442 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 31st May 2026

222

Anonymous

Anonymous // 01/01/2019

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“good to have in for that odd upset tum”

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“Excellent Service from this Onlineshop. I buy dog treats for my two dogs, Rory and Oscar and also shampoo. They are always delivered very quickly, and the prices are good. I would Highly Recommend this shop.”

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“Hi. Placing an order with you was very easy. Delivery was quick and very efficient. Thank you for your excellent service.”

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“Prompt service and order was well packaged. Very happy to use this company again and recommend to others.”

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“No problems, cheaper than Amazon.”

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“Excellent site, easy to use. Great customer service.”

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“The website was very easy to use to place my order.”

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“Very easy to find way round website, very easy to place order, good price and prompt delivery. So far cannot fault!!”

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“I knew what I wanted as I’d ordered before. It was quick and simple to find what I wanted and pay. Delivery was fast”

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“Tablets arrived quickly and easy to use website Started my dog on them so will see how she fairs overall A 5*shopping experience”

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“The delivery was longer than the company said it would be, but they did keep me up to date on revised delivery, however, the shampoo I ordered was different to the one that arrived. The company was quick to make a refund and didn't require the incorrect item to be returned.”

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“Very easy An it did the job I am very pleased that I found you thank you”

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“It is very easy to search for a product and simple to complete a transaction. I will be buying from this website again in the future.”

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“Very quick delivery… no problem with item very happy… and no delivery charge!”

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“Absolutely straightforward. Clear instructions re required information and delivery when promised.”

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“Excellent Service. Website easy to use. Prices very competitive. Delivery swift. Recommended whole-heartedly.”

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“I was told that my order would take 1 to 2 weeks to be delivered but it arrived much sooner than that, which was great!”

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“Absolutely brilliant. Item delivered quickly with a very long used by date on. Thank you.”

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“Very easy to order what I wanted and they did exactly what it said ‘on the tin’ with regard to the delivery. Very impressed.”

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“Easy to use website, very quick delivery and the cheapest for what I need”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 10,442 reviews