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BIL Group Ltd Reviews

4.8 Rating 763 Reviews
96 %
of reviewers recommend BIL Group Ltd
Company Reviews Metrics
4.8
Based on 763 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read BIL Group Ltd Reviews
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MIke Lewis
Verified Buyer
“Excellent price early delivery quality superb”
Helpful Report
Posted 2 years ago
Ian Price
Verified Buyer
“Well engineered an arrived very quickly perfect for the job”
Helpful Report
Posted 2 years ago
David Semczuk
Verified Buyer
“Very efficient service. Tremendous amount of choice.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Accurate description, quality product and swift service”
Helpful Report
Posted 2 years ago
D England
Verified Buyer
“I have yet to receive after 9 days the item I have been asked to review, not happy.”
Helpful Report
Posted 2 years ago
Hi there, firstly apologies about the issue on this delivery. After speaking with you, we understand that the carrier has made an error with the delivery and POD. Hopefully the original shipment still turns up but as discussed, a replacement order has been sent via Royal Mail recorded delivery. Many thanks and apologies again.
Posted 2 years ago
Terry Green
Verified Buyer
“Very helpful person on the live chat and the items I ordered came with fast delivery.I would recommend your company based on my experience .”
Helpful Report
Posted 2 years ago
Christopher Taylor-Davies
Verified Buyer
“Super responsive and very helpful”
Helpful Report
Posted 2 years ago
Kenneth Kay
Verified Buyer
“Fast and efficient service”
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Posted 2 years ago
L Moon
Verified Buyer
“Good service”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Great product, and very prompt delivery. Will use again.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“A very good service and a very good product. I would use this company again. All the best Terry.”
Helpful Report
Posted 2 years ago
Patrick Shaw
Verified Buyer
“Wheely good service ;-)”
Helpful Report
Posted 2 years ago
Russell Owen
Verified Buyer
“Very good service and good wheels would of given a v.good if they had more choice in size as i really needed a slightly smaller one”
Helpful Report
Posted 2 years ago
T Mason
Verified Buyer
“delivery ,service and product all great”
Helpful Report
Posted 2 years ago
Gary Fodden
Verified Buyer
“Easy to navigate web site. great value products. very quick delivery. highly recomended”
Helpful Report
Posted 2 years ago
Martin Erwood
Verified Buyer
“Quick delivery and good quality casters”
Helpful Report
Posted 2 years ago
Roland Kennett
Verified Buyer
“Very helpful customer services and a good website, although the items offered would benefit from additional pictures and dimensional drawings to assist in determining suitability. Excellent prices (but I did buy clearance items!) and quick delivery. The wheels I bought look well made with decent bearings but the tyres are Chinese (similar to ones I've used elsewhere and have shredded after not much use) so not sure how long they will last - time will tell!”
Helpful Report
Posted 2 years ago
Paul Gair
Verified Buyer
“Easy purchase and fast delivery”
Helpful Report
Posted 2 years ago
Simon Wood Power
Verified Buyer
“Always great quality, really big stocks, keen pricing and fast delivery.”
Helpful Report
Posted 2 years ago
Lindsay McKechnie
Verified Buyer
“Excellent service.”
Helpful Report
Posted 2 years ago
BIL Group Ltd is rated 4.8 based on 763 reviews
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