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BIL Group Ltd Reviews

4.8 Rating 821 Reviews
96 %
of reviewers recommend BIL Group Ltd
Company Reviews Metrics
4.8
Based on 821 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone
Read BIL Group Ltd Reviews
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Brian Hughes
Verified Buyer
“Helpful, lots of difficult to source parts - excellent service.”
Helpful Report
Posted 5 years ago
Alfred Stewart
Verified Buyer
“Quick delivery Items as described Very good service”
Helpful Report
Posted 5 years ago
Dianne Catterson
Verified Buyer
“Excellent service, very quick, would reccomend.”
Helpful Report
Posted 5 years ago
Richard Kembry
Verified Buyer
“This was my first order but the service and quality was very good. I have recommended your website to a friend. Much better than the castors which are available from ebay and Screwfix etc in my opinion.”
Helpful Report
Posted 5 years ago
Richard McAllister-Bowditch
Verified Buyer
“Excellent service, well packed and good quality.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Product looks fine, but not used yet, arrived on time no problem”
Helpful Report
Posted 5 years ago
Mike Kelson
Verified Buyer
“Very helpful and prompt when helping will wrongly ordered part.”
Helpful Report
Posted 5 years ago
Dennis Hancox
Verified Buyer
“A great substitute for the original wheels very pleased thankyou”
Helpful Report
Posted 5 years ago
Tom Provost
Verified Buyer
“great quality products and at a good price. fast delivery”
Helpful Report
Posted 5 years ago
Michael Winn
Verified Buyer
“I saw the items i wanted on the website and ordered and paid for them. I then got an email telling me that despite the item being on sale on the site for sale it was actually unavailable. I had to wait a couple of weeks for it to arrive. If things aren't available they it should say so on the website before you part with your cash.”
Helpful Report
Posted 5 years ago
Lee Talbot
Verified Buyer
“Items are as described with a quick delivery service, really pleased with the purchase.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Good online service and quick delivery.”
Helpful Report
Posted 5 years ago
STUART Hambly
Verified Buyer
“Very good service. Items arrived next day. Will recommend to colleagues.”
Helpful Report
Posted 5 years ago
Andrew Brown
Verified Buyer
“Very good service best price I've found”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Very quick delivery of goid quality wheels, thankyou !”
Helpful Report
Posted 5 years ago
Rol Grimm
Verified Buyer
“I complained that postage was four times the value of my order and was told that's the best you can do. Not very helpful.”
Helpful Report
Posted 5 years ago
Hi, thank you for the feedback and we are sorry you are not satisfied with your experience. Unfortunately we have to set our carriage costs in accordance with the actual cost to send the goods. We have recently reviewed these terms and ensured we are providing the best value we can to our customers. We are also very open about carriage costs and these are stated throughout the checkout process before any payment is taken. Many thanks.
Posted 5 years ago
Stephen Hammond
Verified Buyer
“Nice product, very good price, accessible website, good delivery. Recommended.”
Helpful Report
Posted 5 years ago
Gary Mason
Verified Buyer
“great service”
Helpful Report
Posted 5 years ago
John Bowes
Verified Buyer
“Very good as described”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Very helpful on the phone . Prompt delivery with goods I ordered”
Helpful Report
Posted 5 years ago
BIL Group Ltd is rated 4.8 based on 821 reviews
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