BIL Group Ltd Reviews

Name: BIL Group Ltd
Address: Porte Marsh Road, , Calne, Wiltshire
Rating: 4.81

4.8 Rating 821 Reviews

96 %

of reviewers recommend BIL Group Ltd

Company Reviews

Metrics

4.8

Based on 821 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone

BIL Group Ltd 5 star review on 1st October 2024

Steven Rudd

BIL Group Ltd 5 star review on 12th June 2024

William Dennison

BIL Group Ltd 5 star review on 5th March 2024

Deivydas Kristopaitis

BIL Group Ltd 5 star review on 16th February 2024

Grant Wyness

BIL Group Ltd 5 star review on 27th July 2022

Derren Keepence

BIL Group Ltd 5 star review on 7th July 2021

Stephen Hodson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bit of a hiccup in delivery but issue was resolved very quickly.”

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Posted 5 years ago

“Readily understood website. I was able to pay using PayPal. The goods arrived within a reasonable time and well packed too; and were just as ordered.”

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Posted 5 years ago

“Having purchased several products over the years I can confidently vouch for the quality of their equipment and the excellent service from my account manager. I am happy to recommend BIL Group and will be purchasing from them again.”

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Posted 5 years ago

“Very helpful when I called to discuss specifications and fantastic product when it arrived. Great British company!”

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Posted 5 years ago

“Prompt service. Excellent quality.”

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Posted 5 years ago

“Great customer service, swift and efficient responses to my queries and now that the castors have been fitted, they do exactly what I needed them to do.”

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Posted 5 years ago

“Great service with next day delivery.”

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Posted 5 years ago

“Great product, value + service”

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Posted 5 years ago

“Great product”

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Posted 5 years ago

“Swift delivery time, good product”

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Posted 5 years ago

“Arrived promptly and quality of items very good.”

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Posted 5 years ago

“Excellent service and a vast product list for all your needs. thank you”

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Posted 5 years ago

“Find the item, order and they deliver fast - what's not to like? Ordered some very small items , so P&P outweighed the cost in many respects, which I knew and accepted. However, would suggest this be something to look at as a company - packaging probably went overboard for what was ordered - but that's only a 'green' improvement they could make.”

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Posted 5 years ago

“Helpful sales staff. Prompt delivery. Excellent all round”

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Posted 5 years ago

“Easy to order and prompt delivery”

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Posted 5 years ago

“Great communication, easy transaction and great value products, highly recommend.”

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Posted 5 years ago

“I think your website is difficult to use and I found it hard to navigate to find the product we required.”

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Posted 6 years ago

Hi Paul, Thank you for the feedback. We always encourage our customers to provide this positively and negatively so we can ultimately improve the experience for our customers. Regarding the website, we are continuously reviewing this to make it more user friendly wherever possible. For our Material Handling division we are actually designing and launching a completely brand new site in the near future with the aim to make it very easy for the customer to search for a product matching their requirements. We would love to hear more about your experience and hear what we could look at doing to make it easier for you so please do get in touch.

Posted 5 years ago

“Good helpful prompt service. Would recommend”

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Posted 6 years ago

“Solid well Built Barrow Custom Built and arrived Quickly Thanks :-)”

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Posted 6 years ago

“items good and as described”

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Posted 6 years ago

BIL Group Ltd is rated 4.8 based on 821 reviews