Login
Start Free Trial Are you a business? Click Here

BIL Group Ltd Reviews

4.8 Rating 821 Reviews
96 %
of reviewers recommend BIL Group Ltd
Company Reviews Metrics
4.8
Based on 821 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone
Read BIL Group Ltd Reviews
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Andrew Mollett
Verified Buyer
“Still waiting for the trolley, ordered two weeks ago and still haven’t received it, apart from two emails saying order is placed, that’s all we had, not very good, even more funny is this survey asking about a delivery which we haven’t had”
Helpful Report
Posted 6 years ago
Hi Andrew, we apologise for the delay in your order and also the miscommunication throughout the process. Following receipt of this review we escalated the issue to ensure the goods were delivered the following day. I hope despite the initial issues you were happy with the physical product.
Posted 5 years ago
Anonymous
Verified Buyer
“Good service but postage very expensive.”
Helpful Report
Posted 6 years ago
ANDREW LOCKWOOD
Verified Buyer
“Excellent product, very quick delivery. Highly recommended!”
BIL Group Ltd 5 star review on 1st October 2020
Helpful Report
Posted 6 years ago
Brent Gardner
Verified Buyer
“Excellent castors first class service.”
Helpful Report
Posted 6 years ago
Jane Dards
Verified Buyer
“Bought some wheels through the website. Live chat was very helpful, and advised the best ones to get for our application. Order arrived quicked than expected. Very pleased.”
Helpful Report
Posted 6 years ago
Michael Smith
Verified Buyer
“More than happy with my purchase excellent quality and very reasonably priced”
Helpful Report
Posted 6 years ago
AMIT PAYAL
Verified Buyer
“we bought wheels for our trolley from BIL group. the whole process was very smooth. the items arrived well on time without any hitch. well done.”
Helpful Report
Posted 6 years ago
Chris Kirkbride
Verified Buyer
“Well plz with the service and good to know l can get any spare parts for my sack barrow from use guys”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Really top quality trolley at a fair price. Communication from the company was very good and the delivery time excellent.”
Helpful Report
Posted 6 years ago
Marie Shields
Verified Buyer
“Excellent service”
Helpful Report
Posted 6 years ago
Neil Lawson
Verified Buyer
“Very prompt service and a great quality product. A pleasure to do business with.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“this shipment came swiftly Ive had 4 orders with them so Im happy had an issue with the previous shipment which was more the carrier being stupid and not leaving the box with neighbour but factory dealt with despatching another order.”
Helpful Report
Posted 6 years ago
Keith Gibbons
Verified Buyer
“Good service and prompt delivery, all you could ask for really.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Helpful Customer Services Team and good website.”
Helpful Report
Posted 6 years ago
Graham Pitman
Verified Buyer
“Not used them before. Was warned product would be a long time coming and were willing to accept me cancelling up until despatch. Goods arrived, quality was excellent. Helpful people.”
Helpful Report
Posted 6 years ago
PAUL Bridge
Verified Buyer
“ORDERED MID AFTERNOON, THEN DELIVERED RECEIVED NEXT DAY GREAT SERVICE AS USUAL”
Helpful Report
Posted 6 years ago
David Ruscoe
Verified Buyer
“Wheels exactly what we needed for our Cricket Club mobile net.”
Helpful Report
Posted 6 years ago
T Pitt
Verified Buyer
“Whilst the service was tremendous and the speed of delivery exceptional, it was only a small order, so thanks for that. Cost of delivery was higher than other services, but it was worth it.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Extremely fast delivery.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Excellent product and good customer service”
Helpful Report
Posted 6 years ago
BIL Group Ltd is rated 4.8 based on 821 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request