Bikesure Reviews

Name: Bikesure
Address: East Winch Hall, East Winch, King's Lynn
Rating: 2.66

2.7 Rating 137 Reviews

44 %

of reviewers recommend Bikesure

Company Reviews

Metrics

2.7

Based on 137 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	1.3 out of 5

Visit Website

Phone:

0344 381 6503

Email:

contact-us@bikesure.co.uk

Location:

East Winch Hall, East Winch
King's Lynn
PE32 1HN

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They ripped me off, £60 pounds for 2 days insurance I never knew I had”

Helpful Report

Posted 6 years ago

“Good company to deal with good customer care have had to phone them when I got a new bike and they swapped my details over on the phone for me very pleased with their service”

Helpful Report

(Motorbike Insurance) - Posted 6 years ago

“Yes I would say the insurance has been very good so far.but not had to claim so can't comment on that part of it.”

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(Motorbike Insurance) - Posted 6 years ago

“Insured my bike with them yesterday, today got a text message to call cust service. I was told as I have not mentioned my 5 year old CAR claim while taking out a BIKE policy, hence I will be charged an extra £84/- I asked for the policy to be cancelled as it was not worth spending that much. I was hoping for a full refund as the policy was only bought a day before. I was told that i will be charged a cancellation fee of £30/- and 2 day charge of £44/-The total cost of the policy was £147/- for 365 days, how was this calculated, I don't know. There was no point arguing, so I accepted whatever was refunded. I should have read the reviews before. Please avoid at all costs!!!”

Helpful Report

Posted 6 years ago

“Cancelled bike insurance with 3 months left wasn’t due a refund.i wanted to transfer new bike to remaking 3 months quoted 300 pound got it from different company for a year for 318 pounds.”

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Posted 6 years ago

“I have been trying to renew for over an hour on the phone passed from pillar to post no one in the office has a clue then got told to call back never use this company”

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Posted 6 years ago

“Very good”

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(Motorbike Insurance) - Posted 6 years ago

“Avoid them, they are not as good as they advertised. RIP off prices and fail to give what you ask for, too many hidden charges. Lots of questions, photograph requests, paperwork requests. There was no trust at all. I asked a question and unexpectedly they cancelled my policy 2 weeks later and demanded hundreds of pounds! Even after taking a deposit from me already. Other insurers provided me the cover I required.”

Helpful Report

Posted 6 years ago

“Very good”

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(Motorbike Insurance) - Posted 6 years ago

“Best service.”

Helpful Report

(Motorbike Insurance) - Posted 6 years ago

“Good reliable insurance provider”

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(Motorbike Insurance) - Posted 6 years ago

“Very helpful and very good priced couldn’t ask for any more”

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(Motorbike Insurance) - Posted 6 years ago

“Easy to sort and good value”

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(Motorbike Insurance) - Posted 6 years ago

“I believe bike sure trying to charge me £280 for changing correspondence address but keeping my bike at the same address as it has always been (my mother's address as she has a garage) is totally unreasonable as I have always had a different correspondence address to where the bike is stored. I'm also disappointed that when I asked about would it be cheaper if I moved my bike to correspondence address I was told it won't make a difference without the person actually checking. I believe charging someone roughly £80 to cancel is also daylight robbery... I'm very disappointed Then to top this off I reviewed them on trust pilot and they replied saying they would look into it and never got back to me.”

Helpful Report

Posted 6 years ago

“Quoted online,paid online,very easy”

Helpful Report

(Motorbike Insurance) - Posted 6 years ago

“Having had a blameless driving and riding record since the 1960s and then having to stop using the bike for 4 years due to hand surgery and unable to ride a bike, I was horrified that my premium had trebled.”