Insured my bike with them yesterday, today got a text message to call cust service. I was told as I have not mentioned my 5 year old CAR claim while taking out a BIKE policy, hence I will be charged an extra £84/- I asked for the policy to be cancelled as it was not worth spending that much. I was hoping for a full refund as the policy was only bought a day before. I was told that i will be charged a cancellation fee of £30/- and 2 day charge of £44/-The total cost of the policy was £147/- for 365 days, how was this calculated, I don't know. There was no point arguing, so I accepted whatever was refunded. I should have read the reviews before. Please avoid at all costs!!!