Big Furniture Warehouse Reviews

Name: Big Furniture Warehouse
Address: 2, Empire Way, Burnley, Burnley, Lancashire
Rating: 4.34

4.3 Rating 1,606 Reviews

83 %

of reviewers recommend Big Furniture Warehouse

4.3

Based on 1,606 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

Big Furniture Warehouse 5 star review on 6th October 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I wanted to see if it was possible to buy 2 extra chairs for a 2-seater bistro set I bought via Amazon, and they couldn't have been more helpful and, of course, it was very nice when they said yes.”

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“Great product and delivered as agreed”

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“Good quality, fast delivery”

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“Good customer service and delivery service are very good. Well done 👦”

Big Furniture Warehouse 5 star review on 24th February 2023

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“My shoe cabinet came really quickly, really good quality and excellent value for money. Really happy with my purchase”

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“Fast and free shipping, high quality item”

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“Fast delivery, very good shoe cabinet, spacious”

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“I saw this at first in a high branded shop and loved it… although I did not like the price of 170.00. I kept looking for something similar of the same quality but a lower price. I found furniture warehouse and the exact item for 40.00 cheaper was a no brainer thanks furniture warehouse I love it!”

Big Furniture Warehouse 5 star review on 20th February 2023

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“Great item, very fast delivery, good price!”

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“Top service, quick delivery and cheaper than another we’ll known company 👍🏻”

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“Wonderful service”

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“Good service and good product”

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“Looks expensive but a was a Bargain, the shoe rack looks great”

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“Ordering was easy, confirmation of order/dispatch went well, delivery came when I was at work but Yodel tried again the next day (Saturday) which was great. Very happy with furniture. Bought 4 shoe cabinets. Easy to put up. All the pieces were included. Very happy with purchase. Will use Big Furniture Warehouse again. Thank you.”

Big Furniture Warehouse 5 star review on 17th February 2023

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“Purchased a shoe storage unit for £69.99. Arrived really quickly. Good value for the money and looks good. Hoped to be able to get a couple of pairs of chunky ankle boots in there but sadly too shallow and also no good for hubby's footwear. However, filled the space easily with my own flats and daintier shoes. Hope it stays in good condition as likely to be used a fair bit. Thank you Big Furniture Warehouse.... I would buy from you again.”

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“Fast delivery, very pleased”

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“The ordering process and delivery were spot on. This is the first time we have used the Big Furniture Warehouse but we would definitely use them again.”

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“Affordable prices, very easy to construct and I was impressed on the quality - looks really good”

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“Excellent service from this company. Good value for money.”

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“Quite quick delivery , packaged well , exactly what I wanted , good quality, definitely recommend”

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Big Furniture Warehouse is rated 4.3 based on 1,606 reviews